The condition of the “2” rooms they offered were extremely dirty and they stunk. The false advertising left us unable to eat, get a cup of coffee or take part in any of the amenities. Also, the “few” parking spots made us not want to go anywhere due to trying to park on return. This was the VERY WORST vacation I have EVER had.
Diane
Diane,4 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 8 日
Murphy bed needs to be changed. Saw cockroaches in the room.
Baldo
Baldo,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 4 日
No access to starbucks. They told us to bring our own toiletries so we stop buy at the store before we went. But it was provided. Everything else is excellent.
Evelyn
Evelyn,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 22 日
Kianesha
Kianesha,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 10 日
I am disappointed in Hotels.com explanation of the hotel. Elliott Realty was very specific about amenities and terms and conditions. The hotel was nice and would recommend staying there, but I would not recommend staying in condo. The pull out bed was very uncomfortable. We kept sliding off, other than that the condo was ok. The issues where we only had one pass key and only one parking spot for two copuples to use. You could not buy any food or drinks from the Hotels restaurants or bars, bowling alley, etc. You where treated like an outsider. We where fortunate we had friends staying at the resort and we could get them to buy food and drinks for us. If I ever go back to stay at resort, I will book through resort.
Nancy
Nancy,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 9 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
The hotel is very nice, the pool area is very good, the room is very good. The bad thing is that you can't buy coffee or food at the hotel or at the bar because we are guests of agencies, not the hotel, we are staying with an agency. It also involves picking up the trash and leaving the room almost tidy.
Yessi C
Yessi C,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 16 日
The property was outdated. It was not clean. The glass doors were filthy. The ammenities and restaurants would not serve us although we were staying at the resort. That should definitely be added in the description by the owner.
Gerardo
Gerardo,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
This place was booked for the resort however was not told until trying to utilize resort features that the only thing available to us was the pool access. We were not able to use the restaurant, cafe, pool side bar, bowling, ice cream parlor or arcade! We were only given one access card but required to card in to get in/out of building or even work the elevator. We were booked as a party of 6! When we arrived one bed had dirt and twigs all in the blankets. The Murphy bed was slanted so the kids would roll to the top of the bed and one bed leg curved in while I was getting up almost making my baby roll off the bed. We went to open the bedroom door to the patio and the handle fell off leaving a whole in the door. I called them and was told someone would fix that the next day but it was never fixed causing bugs to be all through the condo the entire time. We were informed that if we wanted special things for cooking then we should bring them but I did not imagine that a pot holder or a baking dish would be considered special. There was 1 kitchen washcloth. No trash bags were provided but we were expected to take out garbage. We were told to put items in designated places but never told what those places were. Also was told in emails that linens were NOT included with booking After booking but then at check in was told linens were included so we had carted towels, washcloths and bed sheets across country for no reason taking up precious cargo space we could’ve better utilized.
Brianna
Brianna,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Juana
Juana,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 12 日
Red
Red,3 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 6 月 1 日
We were left with no sheets for our Murphy bed only plastic cover to sleep on, unable to use amenities and no trash bags given even after contacting rental property.
Alexandra
Alexandra,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 25 日
Ruth
Ruth,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Nice birthday get away
My son turns 12 Monday we just wanted a little get away before his birthday. My 1st