4/10 尚可
2025 年 6 月 15 日
This place was booked for the resort however was not told until trying to utilize resort features that the only thing available to us was the pool access. We were not able to use the restaurant, cafe, pool side bar, bowling, ice cream parlor or arcade! We were only given one access card but required to card in to get in/out of building or even work the elevator. We were booked as a party of 6! When we arrived one bed had dirt and twigs all in the blankets. The Murphy bed was slanted so the kids would roll to the top of the bed and one bed leg curved in while I was getting up almost making my baby roll off the bed. We went to open the bedroom door to the patio and the handle fell off leaving a whole in the door. I called them and was told someone would fix that the next day but it was never fixed causing bugs to be all through the condo the entire time. We were informed that if we wanted special things for cooking then we should bring them but I did not imagine that a pot holder or a baking dish would be considered special. There was 1 kitchen washcloth. No trash bags were provided but we were expected to take out garbage. We were told to put items in designated places but never told what those places were. Also was told in emails that linens were NOT included with booking After booking but then at check in was told linens were included so we had carted towels, washcloths and bed sheets across country for no reason taking up precious cargo space we could’ve better utilized.
Brianna
Brianna，4 晚家庭旅行
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