The whole experience in this onsen hotel is PERFECT! We were greeted by friendly staff when our car just entreated the hotel area, and we were served with hot matcha and tasted snacks. Staff has been very friendly and helpful with great hospitality. The onsen resort only got a few rooms, which provided privacy and calmness. You can use the onsen at the other sister hotel as well. Food was really nice. Private onsen was available inside your house as well. After all, we enjoyed ourselves and will definitely come back!
Friendly and professional staff, if you want a hassle free vacation, i recommend this hote
真实旅客
1 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2018 年 6 月 15 日
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 5 月 30 日
everything was too good to be true.
staff were all super nice, helpful and proactively engaged in assisting customers.
i just stayed there for one night and unfortunately i damaged my rental car before dinner time XD
the manager proactively helped a lot by calling rental car company, insurer as well as police. she intentionally put down her work and helped to call the parties and do the translation on me even in a heavy rainy night!\
she even offered tea while i was waiting for police to come as it took nearly two hours to complete the whole process.
the room (type c) and other facilities were absolutely clean and in perfect condition.
it totally worth the price! will come again for sure!
the meal were fine too if u dont mind to eat horse meat.
personally not a fan.