The staffs who work in the front desk are very helpful, but housekeeping staffs definitely need more training! One day some one forgot the bathroom cleaner on the sink top; and the other day , no one wash the used wine glasses and water glasses!
Carl Hou
Carl Hou,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 11 月 30 日
Hotel room is grand and large. Location good and easy for parking.
SHUK HA
SHUK HA,2 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 2 月 2 日
Love ithe contemporary design. Very comfortable bed. The room was very spacious, Staff was very helpful in showing us the ways to go around the city. Overall. We enjoyed our stay very much.
We have chosen this hotel because we have confidence in Hyatt group. The overall experience is ok. However this Hyatt regency is a bit far from the city centre. The room is quite small. Moreover this hotel is very disappointed in terms of cleanliness. We spotted hair on the pillow upon arrival. And there’s a black dead insect spot on the blanket too. So I wouldn’t recommend this hotel paying for this price.
真实旅客
Hotels.com真实住客点评
8/10 很好
2017 年 5 月 15 日
CHAK MAN
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
It wasn’t the exclusive Hyatt I expected. Breakfast not worrh the money, egg benedict cookee well done. Extend checkout one hour cost €40.
I think this hotel is overrated and overpriced considering the front desk isnt very prodessional nor efficient.
Young Sung
Young Sung,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Chambres très bien sauf sur rue
Bon hôtel. Propre et neuf. Personnel agréables. Grandes chambres. Haut niveau de prestation.
A éviter, les chambres avec vue rue car bruyantes du fait du Tramway qui passe juste devant l'hôtel jusqu'à tard.
Vincent
Vincent,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Ryo
Ryo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Gabriela
Gabriela,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Ralph
Ralph,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
köksal
köksal,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Vienna is a beautiful city easily accessible
Very nice staff at this Hyatt. Convenient for public transportation. The hotel is right on the tram transport to the museum quarter which was so convenient and easy.
I have to say the on site cafe was not that good. Very limited option for dinner. Our food arrived cold. We should have sent it back since dinner for 2 with 1 cocktail each no dessert or special water was 145 euro. The food was not very good regardless of the 4.5 star ratings. We had excellent food elsewhere so idk. Did not eat breakfast there because of our poor experience so idk about the breakfast service.
There are food options around this hotel very close that mostly cater to the University crowd, but you can walk and find food. We had breakfast in two places near the hotel that were very good.
The hotel provide nespresso cups but not really coffee for two people and unlike many other hotels no free coffee service in the morning.
If the manager is listening your restaurant needs to up its game. Blandest Indonesian food I’ve ever had, inconsistent bar service I had a cocktail at dinner excellent two days later in the bar not so good. Poor wine selection by the glass as well.
I know it seems like a complaint but the hotel is very nice and I will recommend it.
One reason we picked this Hyatt is close to metro, on site bar and restaurant.