Most of the staff were excellent except one young lady at reception, who was unhelpful at all.
Dennis
Dennis,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
An absolute pleasure & such a shame I was working as so much to see and do! Great value and will definitely be back!
Stefan
Stefan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Roary
Roary,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 9 日
Anthony
Anthony,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Perfectly fine
Generally good. A shame that parking overnight on site would have been £12. Sound insulation between rooms was poor as my room had a link door. Also breakfast could only be booked from 7:30 which is late on a weekday.
N
N,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Beautiful Manor House at Celtic Manor
Stayed here as we were attending the Oasis gig in Cardiff.
Friendly staff and although some parts of the hotel are a bit dated it is a beautiful hotel.
I would definitely stay here again if in the area.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Emyr
Emyr,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
It is an amazing resort i will definitely book again. The breakfast was amazing with lots of choices. The rooms were very clean , the bed is comfortable but the pillows are not comfortable at all. The other thing is on arrival the staff doesn't give you enough information about breakfast and how to walk around the place.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Marynor
Marynor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Luke
Luke,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 20 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
Pleasant stay 😊
We was quite pleased with our room at the Manor House and much better value for money. We had afternoon tea in the olive tree and the food was nice but considering it wasn’t busy the service wasn’t very good, it took a while before I was given water I had asked for and the Prosecco I was offered and accepted never arrived.
We used facilities and although we enjoyed it was a shame the men’s changing rooms were out of order and the only alternative was for my husband to use the disabled toilet to change so I had to have his stuff in my locker.
We had drinks in Merlin’s bar and then we ate dinner at the Pan restaurant and I must say the food and service was excellent and we will definitely return, I think our waiter who was Portuguese was called Jaon (I may have the spelling wrong) was very attentive and friendly and knowledgeable and he made our evening much more pleasant, so a shout out to him. We had one of the taster menus and although the food was lovely it was just too much for us (pictured what was left 🙈)
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Sian
Sian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Lovely room and hotel
John
John,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Matthew
Matthew,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
On the whole we enjoyed our stay. The receptionist was friendly and welcoming. Our room was comfortable and the bathroom modern and immaculately clean. However the small armchair was very worn and needs replacing. The bed was very comfortable and we had a good night’s sleep.
Our big disappointment was the service in the Merlin Bar. Although there were bar waiters there were insufficient for the size of the bar and number of people in it. We sat for some time waiting to be served. In the end my husband went to the bar himself but had to queue and waited some time to be served. However by the time we left there were about 15 people queuing at the bar. Not what we expected in a hotel of this quality
Maureen
Maureen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
It was a spur of the moment decision as we were on our way home from a holiday and decided to see if we could stay for the weekend, so glad we did , we have had a fabulous time relaxing, everything was just great,we thoroughly enjoyed.
Martin
Martin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Warm Friendly Reception
Warm & friendly reception, tranquil room and beautiful facilities. Always love staying at The Manor House
Sarah
Sarah,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Great stay and location.
Great stay and location. Staff Mohammed was very helpful with great customer service.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Enjoyed stay
Nice stay
Emmanuella
Emmanuella,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Alternative place to stay joined to Celtic Manor
Reception staff friendly. Plenty of parking 10min walk at a discount for residents. Had to climb stairs to 1st floor to get lift to rest of hotel! Great breakfast. Lovely grounds.