We stayed at the Moxy Hotel Amsterdam from July 23rd to 30th and overall had a fantastic experience. I'd happily give it 5 stars, but I’ve marked it down slightly due to the lack of a fridge in the room — which is essential for someone like me who needs to keep snacks or certain items cool.
We originally booked a standard room, which we’ve done at other hotels without issue even though my partner uses a wheelchair. On arrival, the staff were really accommodating and moved us to an accessible room the next day, which was lovely and much more suitable.
The hotel itself is fun and vibrant — there’s a spa, gym, pool table, arcade games in the lobby, and even free popcorn! It has a great vibe and is ideal for both couples and families.
Staff were generally brilliant and very helpful throughout our stay. However, on one occasion when our room card stopped working, all of the front desk staff were being told off (quite publicly) by a manager for not engaging with guests — ironic, since the telling-off was causing them to ignore us. Thankfully, one staff member broke away to help us anyway, though it earned her a dirty look from the manager. That was the only disappointing moment in an otherwise excellent stay.
Would I recommend it? Absolutely. We’re already planning to return next year and bring more family with us — they’d love it.