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Cross Chiang Mai Riverside

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Cross Chiang Mai Riverside, a luxury hotel near Tha Phae Gate, offers an oasis of tranquility. Unwind with a body scrub or Thai massage at the spa, then enjoy international cuisine at Oxygen restaurant. Take advantage of free in-room WiFi and activities like kayaking or working out in the gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Babysitting

Feel at home (6)

  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Garden
The current price is CNY912
CNY1,083 total
includes taxes & fees
May 13 - May 14

Why we love this property

Culinary masterpieces
Savor international cuisine at the restaurant, paired with drinks at the hotel bar. A hearty English breakfast starts each day deliciously.
Nature by the river
This hotel sits along a peaceful river, perfect for adventure lovers. The terrace offers a scenic spot to relax after an exciting day of kayaking.
Spa retreat by the river
The spa provides aromatherapy, body treatments, and Thai couples massages. A steam room, fitness area, and garden complement the riverside serenity.

Room options

View all photos for Suite, River View

Suite, River View | View from room

Suite, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite River View

Grand Suite River View | View from room

Grand Suite River View

  • River view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Pool Suite

Pool Suite | View from room

Pool Suite

  • River view
  • 178 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Garden View

Suite, Garden View | Garden view

Suite, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Rooftop terrace
Melia Chiang Mai
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  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 602 reviews
The price is CNY800
CNY950 total
includes taxes & fees
Jun 8 - Jun 9
Melia Chiang Mai
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About the neighborhood

Map
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000

What's nearby

  • Mae Ping River - 3 min walk - 0.3 km
  • Riverside - 8 min walk - 0.8 km
  • Warorot Market - 19 min walk - 1.6 km
  • Tha Phae Gate - 5 min drive - 2.7 km
  • Chiang Mai Night Bazaar - 5 min drive - 4.2 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 24 min drive
  • Chiang Mai Railway Station - 9 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Pa Sao Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪เหน่งหมูอบโอ่ง สาขาหลังปรินส์ - ‬2 min walk
  • ‪The Riverfront Restaurant Chiang Mai - ‬4 min walk
  • ‪ข้าวซอยเสมอใจ (Kao Soi Samer Jai) - ‬4 min walk
  • ‪Natwat Home Café (ณัฐวัฒน์โฮมคาเฟ่) - ‬3 min walk
  • ‪ข้าวซอยลําดวน ฟ้าฮ่าม (Kao Soi Lamduan Fa Ham) - ‬1 min walk

About this property

Cross Chiang Mai Riverside

Cross Chiang Mai Riverside puts you within a 10-minute drive of Tha Phae Gate and Chiang Mai Night Bazaar. Guests can visit the spa to indulge in Thai massages, facials, or body scrubs, and international cuisine is served at Oxygen, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Free offsite parking within 164 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle from 7 AM to 11 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Kayaking

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 20
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Wheelchairs available on site
  • Height-adjustable showerhead
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 47
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Oxygen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Gala Dinner on November 15 per adult: THB 3500
  • Gala Dinner on November 15 per child: THB 1750 (from 4 to 12 years old)
  • Gala Dinner on November 05 per adult: THB 3500
  • Gala Dinner on November 05 per child: THB 1750 (from 4 to 12)

Optional extras

  • English breakfast is offered for an extra charge of approximately THB 900 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 900 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 2500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 8 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 56/2566

Also known as

X2 Riverside Resort

X2 Chiang Mai Riverside

X2 Riverside

X2 Chiang Mai Riverside Resort

Cross Chiang Mai Riverside Hotel

Cross Chiang Mai Riverside Chiang Mai

Cross Chiang Mai Riverside Hotel Chiang Mai

Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)

Frequently asked questions

Does Cross Chiang Mai Riverside offer free cancellation for a full refund?

Yes, Cross Chiang Mai Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cross Chiang Mai Riverside?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 8 PM.

Are pets allowed at Cross Chiang Mai Riverside?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cross Chiang Mai Riverside?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Cross Chiang Mai Riverside?

Yes, an airport shuttle is available from 7 AM to 11 PM on request. The charge is THB 900 per vehicle one-way.

What are the check-in and check-out times at Cross Chiang Mai Riverside?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Cross Chiang Mai Riverside and nearby?

Have fun with onsite activities like kayaking and cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Cross Chiang Mai Riverside also has a steam room and spa services, as well as a garden.

Are there restaurants at or near Cross Chiang Mai Riverside?

Yes, Oxygen offers international cuisine.

Does Cross Chiang Mai Riverside have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cross Chiang Mai Riverside like?

Cross Chiang Mai Riverside is located by the river in Wat Ket, a short 5-minute walk from Mae Ping River and 8 minutes' walk from Riverside.

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Reviews

Cross Chiang Mai Riverside Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with good food and exceptional service. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast

Reviews

Verified

10/10 Exceptional

Fabulous staff, lovely rooms, delicious food
Carolyn Joy, 7-night trip
Verified

10/10 Exceptional

The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Richard, 7-night trip
Verified

8/10 Very good

This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.
Verified

10/10 Exceptional

Our stay here was outstanding, the staff were super friendly, Jake on reception helped us book a private taxi on the afternoon we arrived, he was knowledgeable about where we wanted to go & arranged everything for is very promptly. The rooms and just the hotel in general are gorgeous. As we visited in November & it was rainy most of our days we had the infinity pool to ourselves which was amazing. We had breakfast included in our stay and it was the best breakfast out of our entire stay as we were staying at a few other locations too, the pancakes are so fluffy and my favourite. We also stayed for an evening meal and again the food & service were both perfect. I would definitely revisit if I get a chance & recommend to others. As we were doing mainly tours with get your guide with pick ups & getting grabs the location was great for us. We like to be out of busy areas so great if your the same as us, as it’s still not too far away from the centre etc. It was such a nice touch too on checking out getting the souvenir picture printed off & framed & checking in the personalised chocolate, just all the little things added up to make the perfect stay. Really good attention to detail.
Laura, 3-night trip
Verified

8/10 Very good

The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful
Gregg, 4-night trip
Verified

10/10 Exceptional

Great except the last two nights they closed the restaurant for a party.
Paul, 5-night trip
Verified

10/10 Exceptional

Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
3-night trip
Verified

10/10 Exceptional

We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Jillian E, 1-night trip
Verified

8/10 Very good

The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Evan, 7-night trip
Verified

10/10 Exceptional

Probably the best hotels in northern Thailand.

What a fantastic breakfast. One of a kind! The service was extraordinary and help was there instantly. This hotel didn’t have a lot of rooms so it felt so calm and clean. So if you love to be surprised by good food or standard, well here you go! Enjoy.
Magnus, 2-night trip
Verified

10/10 Exceptional

พนักงานบริการดี ที่พักสะอาด สะดวกสบาย อาหารเช้าอร่อย
Kamonrat, 2-night trip
Verified

10/10 Exceptional

아이랑 함께하는 여행이였는데 불편한점 없이 잘 머물다가가요! 조식도 너무 깔끔하고 메뉴도 다양해서 좋았고! 번화가가 아니라 조용하게 쉴수있어 오히려 더 좋았어요.
jaewon, 2-night trip
Verified

8/10 Very good

整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。 飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。 其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。 早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。 泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。 唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。 整體來說，還是很適合嘗試來住看看
Verified

10/10 Exceptional

สถานที่สงบ​ ​สวยงาม​ เหมาะแก่การพักผ่อน
2-night trip
Verified

10/10 Exceptional

Bellissimo hotel arredato e progettato con grande gusto, semplice ma raffinato. Personale molto preparato ed estremamente gentile. Camere grandi, comode dotate di ogni confort. Servizio da hotel 5 stelle.
Verified

10/10 Exceptional

Recommend for the Riverside district

Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
2-night trip
Verified

8/10 Very good

Cost performance is very good.Location is not so good ,but complementary transfer to Chiangmai city center is convenient.
3-night trip
Verified

8/10 Very good

Everything is good! Staffs, restaurant, pool... But the air conditioner needs to clean the filter as it is a bit smelly. Better if they have aroma diffuser at room.
2-night trip
Verified

10/10 Exceptional

Exceptional Hotel & Staff

Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10
5-night trip
Verified

8/10 Very good

知名度が低いからタクシーで行きがわからない！
2-night trip
Verified

6/10 Good

地點不便利，有蚊子

具設計感，每個角度都美，不知道為什麼房間感覺潮濕，冷氣不是太冷就是太熱,無法調到合適的溫度，我們住一樓，蚊子很多，近房間就先打了2隻。最加分的是 oxygen 的美食和服務。泳池在裝修沒有很美。
Chun Ting, 1-night trip
Verified

10/10 Exceptional

Superbe hôtel

Super à tout point de vue
Éric, 3-night trip
Verified

10/10 Exceptional

工業風設計，十分型格。 位於河邊，環境幽美。 設有天台泳池及酒吧，合游泳曬太陽。 酒店內的Spa有套餐價，價錢不錯。 只是地點比較差一點較偏遠。由於近河，較多蚊蟲。
1-night trip
Verified

10/10 Exceptional

Calm seclusion fits

Although tiny ants kept coming out from the wooden furniture, the management took care of it with best effort. The location is good to seclude yourselves in the pool and hotel, but you can always use grab to the old town or riverside restauranrs with good views. Oh, the restaurant is run by a Michellin star winner chef.
jeehye, 3-night trip
Verified

10/10 Exceptional

최고였습니다

와이프와 아이와 함께 매우 편안하게 보냈습니다 조식이나 서비스, 친절도 모두 최고였으며 카약과 자전도 이용 또한 무료로 매우만족합니다 유일한 단점은 중심가에서 조금 떨어진 위치였는데 무료셔틀을 통해 잘 이용하였습니다
JUN YOUNG, 2-night trip