A lovely period building keeping many of the original features, with
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Grand and comfortable hotel
The hotel itself was very grand and comfortable. We had an excellent stay and staff were very attentive. The room we stayed in had a jacuzzi bathtub which was a massive bonus. However, if you book via hotels.com be sure to call the hotel to check they have the correct booking. We requested a twin room when we booked but was given a king room as, according to the receptionist, hotels.com do not pass these requests to the hotel. Located a short walk from the Bay and close to public transport links that connect to the rest of Cardiff. Would highly recommend!
Adam
Adam,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
As we had booked a presidential suite we expecting presidential standards, there were 3 tall fans in the room..all dusty, the bath seal was mouldy, the shower head was dirty and crusted with lime scale. To top it off we have been bitten on our legs and torso by something. We appreciate that this is an historical building however....it did not match the cost for 1 night
Emma
Emma,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Definitely recommend
Claire
Claire,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Filthy room. Issues raised with reception and apology given but nothing more. Very very over priced accommodation in very very poor state.
Whilst the building is beautiful steeped in history it felt very tiered , it was dark and very muggy.
The rooms needed decoration, bathroom was particularly in need of some love, just felt dirty. Privacy was poor when sash windows were open for ventilation.
TV far too small for room and in the wrong position.
Desperately needed air conditioning.
Roy John
Roy John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Carolyn
Carolyn,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Lovely hotel with history.
A beautiful building for a hotel. A lot of history too. Stayed during the heatwave and unfortunately no air conditioning, but they had placed a fan in the room. The stay was comfortable and the beds wonderful, but a couple of things needed doing ….like the broken window sash in the bathroom and somewhere to put soap next to the sink. A bin in the bathroom would be good too.
Overall staff were friendly and it was clean and comfortable. The area was lovely and quiet too. Would stay again.
Sue
Sue,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Elena
Elena,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Mandy
Mandy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Seen better days
2 night stay cost a lot of money. Boiling hot weekend, no air con, fans provided but next to useless. Keycards stopped working almost immediately. Room not overly clean, lots of dust around and some paper peeling off. Made the mistake of opening a window and saw a debris strewn flat roof. The guy serving in the main bar made us feel about as welcome as a fart in an astronaut suit. Great singer and guitarist in the small bar which helped and staff there very nice. Sadly looks like a place in decline.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Extremely dirty, very disappointed
The room was filthy. Thick dust on the wooden wall panelling. No shower curtain so everything in the bathroom got soaked. Thick dust on the standalone fans which presumably were in the room because the air conditioning was broken. Faeces on the side of the bath which when reported nobody came to clean.
And very strange to have a jacuzzi bath in a room for 6 people (unless that is what you’re looking for!)
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Don’t expect any hot water
We were charged the full price even though we had already paid a large deposit, now have to get a refund from Expedia apparently. No hot water in the bath or shower, maintenance tried to fix it but we still only managed luke warm for a short period of time. Room was very dated, tiny bed looks lost in a large room with not much in the way of furniture.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Really friendly and helpful staff
Michael
Michael,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
Noisy
We stayed on the same night as a school prom was being held at the hotel. It was an incredibly hot night and the noise from the students that had congregated outside the front of the hotel, was very loud.
We returned to the hotel, from the principality stadium, at around 11pm and due to the noise and very ineffective air con unit, we didn’t sleep at all and decided to leave at 2am to drive 2.5 hours home.
When we spoke to the guy on reception he apologised for the poor air conditioning and said it was because it was an old hotel.
I’m all up for kids celebrating at their end of school prom but not at the expense of the hotel guests who have paid a fai price for an overnight stay.
We won’t return to this hotel.
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Helpful staff but v hot room.
Lovely character hotel with helpful staff. Unfortunately no working aircon and the fan that was provided was pretty hopeless. Only one of the two windows opened.
Lesley
Lesley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Wyn
Wyn,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Max
Max,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Lovely overall - air con needed!
We arrived early to drop our bags off and were expecting on have to come back later on to check in. We received great service at the desk and were able to check in early as there was a room ready for us. Lovely spacious room, which was very comfortable. We had a great sleep in the bed. The breakfast was delicious. Definitely worth adding on.
The only reason for 4 out of 5 stars is the fact there’s no air conditioning in the rooms. Had there not been a fan placed in our room, I don’t think it would have been bearable. We had to have the fan on for the whole time we were in the room because the temperature was uncomfortable without it. The rest it the hotel is nicely are conditioned.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Staff was amazing at front desk and also at the restaurant. Nice historical hotel.