This hotel was the worst . The room smelled like mold. The sheets were ripped . The staff was rude, when we asked for new towels, since our towels had holes and were still wet, we were told we have no more towels. You can pay for more towels but the room only comes with 3 towels. The absolute worse place in the state of California to stay . Never again will I stay here .
Eric
1 晚行程
8/10
Great service. Carpet in room very dirty with pink and brown stains. Really needs to be replaced urgently. Bathrooms amazing , great beds. Very welcoming staff.
Nicole
2 晚家庭旅行
10/10
The hotel was super clean. valet parking was easy. the staff were friendly.
matt
1 晚结伴旅行
10/10
It's always an amazing stay at Hotel Via. Excellent service from the valet and the front desk. The rooftop has fantastic views and the proximity to the ballgames can't be beat. We will definitely be back.
Francisco
2 晚家庭旅行
10/10
Went to a concert across the street and it was a perfect location to stay at. I will definitely be returning! Love this hotel!
Christina
1 晚家庭旅行
10/10
My room was ready when I arrived. Staff was super friendly and helpful.
Jacqueline
2 晚结伴旅行
8/10
Things I liked: very clean, modern, efficient, quiet at night, fast elevators, great room service breakfast, rooftop bar and cute desk. Disliked the high tech lighting and for me the beds was too firm.
Kathleen
2 晚家庭旅行
10/10
真实旅客
1 晚行程
10/10
Very nice upon entering. Front staff were very helpful and friendly. Hotel was clean and nice. Comfortable beds. Will definitely use it again in the future
Ashley
1 晚结伴旅行
10/10
Janice
2 晚家庭旅行
10/10
Rick
2 晚家庭旅行
10/10
Amy
1 晚行程
10/10
Bryan
1 晚结伴旅行
10/10
Ernesto
1 晚行程
10/10
Maggie
1 晚行程
8/10
Michael
1 晚商务旅行
8/10
The hotel was very clean. Some staff gave conflicting answers when asking about parking on site. There are inconsistencies with what they tell guest regarding rooftop restaurant. We should have made a reservation. They told us it was open to the public, but we had to have our room key to gain access. No room key, no access. Overall we will stay again. Just hope staff can be more consistent with information.
David
1 晚行程
10/10
Michael
1 晚行程
10/10
The employees at this hotel were so helpful and professional. The room was comfortable, clean and very very nice. Loved the location for access to Oracle park and Chase center.
diane
1 晚行程
10/10
Eliza
1 晚行程
8/10
We love the place. The only negative we would discuss is that you can't watch Giants games in your room.
Richard
2 晚行程
8/10
Hotel Via is a great location to stay for a Giants game, but for the price the experience could be better. For example, the parking should be for a 24 hour period-like the other nearby hotels. Hotels.com also made a big deal about Hotel Via offering VIP perks, but we weren't offered any perks.