Very comfortable and clean. Also staff excellent and friendly. High quality and service from Yoli . Really made our stay so nice
Diane
Diane,10 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Great service,
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Nao foi uma boa experiencia
As fotos não condizem com a realidade do local. Infelizmente. Quarto sem vista e sem blackout.
Priscila
Priscila,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Kyle
Kyle,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
jhenny
jhenny,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Victor
Victor,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Thank you!
Was very convenient for us .
Shalom
Shalom,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Miami without the noise
Very welcoming check-in that made the vacation start right there: a bottle wine, a wine opener to keep, friendly faces!
Detail on how to use the elevator and the complimentary breakfast.
The room was beautiful: beautifully appointed with a balcony to sit out. While we didn't see the canal, we saw Miami and its light in the distance.
Walking distance to lots of restaurants, coffee shops and shopping and the beach. Loved it!
Claudia
Claudia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Precisando de melhorias
Já fiquei hospedado 3 vezes neste hotel, gosto da localização e tamanho do quarto, porém já está na hora de algumas melhorias. A cama esta extremamente mole precisando de um colçhão novo. o Ar não sei porque para a noite ficando quente o quarto (estava com 3 quartos, todos assim). O Hotel cobra taxa de resort mas não oferece quase nada por isso. Do resto ok.
Ricardo
Ricardo,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
Jude
Jude,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
Despicable customer service.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
I try very hard not to write negative reviews about hotels, in 30 years of extensive travel this is only my 3rd time. I try to deal with the staff and then the management to try to have issued resolved but this hotels had poor communication, especially from any supervisors on management! We stayed in a beautiful room but had a great deal of trouble getting into it. Took them for ever to prepare the room and made us wait until 5 mins before 4pm before they would check us in even though we spoke to a "supervisor" who assured us they would arrange an earlier check in so we could meet friends in Fort Lauderdale. We missed that meeting! We struggled with the cleanliness of the pool and spa, had a hard time getting towels for the pool and worst of all at 11pm when we wanted to crawl into bed we noticed the sheets were filthy! Dirt on the sheets and lots of dust/debris where your feet go and someone else's hair all over the bedding! We of course immediately called the front desk and no answer, we called for 10 minutes straight with no answer, finally I go dressed and went to the lobby and of course nobody around. After walking around looking for someone with no luck I gave up and went back to our room where we had to sleep fully clothed on the top of bed. Poor, customer service and issues with front desk staff from the moment we arrived. I called the manager and left 3 messages with No response. Even called the Grand Beach head office and send 2 emails also with NO response
Joseph
Joseph,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Love the breakfast each morning, and the staff is very helpful and friendly! Most notably Marco at the front desk and Carlos the valet!
Joseph
Joseph,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Jeniffer
Jeniffer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
GUSTAVO
GUSTAVO,8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
BRIGITTE FANNY
BRIGITTE FANNY,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Hotel agradavel
Hotel agradável, equipe simpática e eficiente, acomodações adequadas, localização boa, lugar tranquilo, vista para canal muito bonita.
Café da manhã simples porém muito bom.
Gostei de me hospedar lá, voltaria provavelmente
Denise
Denise,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Ayxa
Ayxa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Nice area, nice rooms, the room couch was stained though.
Rifka
Rifka,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 20 日
Seth
Seth,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 13 日
It was 'fine'.
Stayed here for location to family. Check-in was not good as room was not ready until 5:15 and we had someone picking us up for dinner at 5:45. The woman checking us in was not friendly, but the gentleman working with her was much nicer and made up for her poor attitude. Bed was a bit hard for us, lighting in bathrooms was very dim.
Valet was great, left our car upfront overnight.
Karolyn
Karolyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Absolutely amazing! The Grand specializes in such great customer service. We were given a corner room with a huge amount of space and a wrap around balcony. Marco was extremely helpful and knowledgeable about everything. Will be staying again!
Faith
Faith,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 9 日
oriah
oriah,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Everything in the hotel is perfect, customer services personnels are excellent and professional, my stay there was amazing.