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NH Collection Santiago Casacostanera

4.0 star property
Pet-friendly hotel with restaurant, connected to a shopping center, near Casacostanera

Choose dates to view prices

NH Collection Santiago Casacostanera, nestled near Parque Arauco Mall, offers a blend of relaxation and adventure. With shopping on site, a 24-hour gym to stay active and free in-room WiFi to stay connected. Enjoy bike rentals or explore the nearby KidZania Santiago with the help of tour/ticket assistance.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY642
CNY642 total
Jun 26 - Jun 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room with View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Premium Room with View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room with View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Superior Room with View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

8.8 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Room (View)

Superior Room (View) | View from room

Superior Room (View)

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (View)

Premium Room (View) | View from room

Premium Room (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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CNY508 total
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About the neighborhood

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098

What's nearby

  • Casacostanera - 1 min walk - 0.0 km
  • Bicentennial Park - 3 min walk - 0.3 km
  • Parque Arauco Mall - 3 min drive - 2.0 km
  • Costanera Center - 3 min drive - 2.3 km
  • Parque Araucano - 3 min drive - 2.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 24 min drive
  • Hospitales Station - 10 min drive
  • Parque Almagro Station - 10 min drive
  • Lo Cruzat Metro Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carnal Prime - ‬4 min walk
  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Pomeriggio Bistró - ‬2 min walk
  • ‪Blue Bird Cafe - ‬5 min walk
  • ‪Tamango Bar Restaurant - ‬1 min walk

About this property

NH Collection Santiago Casacostanera

  • NH Collection Santiago Casacostanera puts you just a 5-minute drive from Costanera Center and Parque Arauco Mall. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Also, KidZania Santiago and Parque Araucano are within a short drive.

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle on site
  • Bike storage

Facilities

  • 24-hour fitness center
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 24.5 to 26.5 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Does NH Collection Santiago Casacostanera offer free cancellation for a full refund?

Yes, NH Collection Santiago Casacostanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Santiago Casacostanera?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.

Is airport shuttle service offered by NH Collection Santiago Casacostanera?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle.

What are the check-in and check-out times at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at NH Collection Santiago Casacostanera and nearby?

Have fun during the warmer months with activities such as cycling. NH Collection Santiago Casacostanera also has a 24-hour fitness center.

Are there restaurants at or near NH Collection Santiago Casacostanera?

Yes, there's an onsite restaurant.

What's the area around NH Collection Santiago Casacostanera like?

NH Collection Santiago Casacostanera is in Vitacura, a short 6-minute walk from Bicentennial Park.

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Reviews

NH Collection Santiago Casacostanera Reviews

8.6

Excellent

9.2

Cleanliness

9.8

Location

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were very good with good variety and excellent quality. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Restaurant
Parks
Room

Reviews

Verified

10/10 Exceptional

Great location, friendly and helpful staff
Daniel, 1-night trip
Verified

10/10 Exceptional

Perfect location.Professional staff.Lovely rooms. Accommodating with all requests.
Charne, 2-night trip
Verified

10/10 Exceptional

Great location, superb dining, awesome shopping
Jorge, 2-night trip
Verified

10/10 Exceptional

Hotel location is amazing..... Liked everything
Maria, 7-night trip
Verified

10/10 Exceptional

Very friendly and forthcoming staff. Generous room size, clean and up to date. Quiet rooms. Liked the location forming part of the outdoor mall, offering good shopping, coffee and dining experiences.
Thomas, 1-night trip
Verified

10/10 Exceptional

Location and Hotel very good
Mauricio, 7-night trip
Verified

10/10 Exceptional

Great hotel for fair price. Location is amazing
Sergei, 1-night trip
Verified

10/10 Exceptional

Great location
Jorge, 1-night trip
Verified

8/10 Very good

Excellent location, surrounded by a great mall full of great restaurants and amenities. Logistically perfect for hosting, lunch, dinners and launching oneself into Santiagos business district.
Claudio, 9-night trip
Verified

10/10 Exceptional

Excellent location by some of the best shops and restaurants in Santiago
Jorge Jacobo, 3-night trip
Verified

10/10 Exceptional

Great location in Santiago
JOSE, 3-night trip
Verified

10/10 Exceptional

It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Claudia, 4-night trip
Verified

10/10 Exceptional

Location Location Location

Great Value for the best location in Santiago! Amazing and proactive staff!
Jorge, 13-night trip
Verified

10/10 Exceptional

Great location and rooms

Amazing location, easy checkin, great rooms, very new. Will vome again for sure
Juan pablo, 2-night trip
Verified

10/10 Exceptional

Great hotel in terms of value, comfort, convenience. Nice rooms great breakfast but no spa or pool. Absolutely prime location in Santiago for shopping and dining. If you are planning on being out and about this is the best option in town.
Stefan, 5-night trip
Verified

10/10 Exceptional

This hotel great, though it lascks of a restaurante and parking lot the rooms are luxurious. My number 1 hotel in Santiago-.
Verified

8/10 Very good

Everything was good, the area is very nice with lots of dinning options, check in staff at the reception could be a little bit more friendly
Jose, 1-night trip
Verified

10/10 Exceptional

Super good hotel. Quiet, great access to restaurants, shops etc. Rooms are really comfortable with great showers and beds. Super pristine. Would recommend.
Susan, 1-night trip
Verified

10/10 Exceptional

Super staff

The reception staff are so great and accommodating. Rooms are super comfortable
Crystal, 1-night trip
Verified

10/10 Exceptional

Bed was awesome, super Comfortable and the shower was great. Checked all the boxes for basic needs. Nice place.
Art, 3-night trip
Verified

10/10 Exceptional

The service was outstanding. We arrived early and they gave us access to the lounge to rest.
EMILIO JOSE, 2-night trip
Verified

10/10 Exceptional

This is more like a apartment style hotel. It has less staff, but the room is very clean and good size. It is located in a very nice and quite neighborhood and next to a shopping mall. Many good restaurants are in a walking distance. The staff are all very nice and helpful. The breakfast is simple and has good variety. We enjoyed our stay.
3-night trip
Verified

8/10 Very good

This hotel is amazing, the rooms are very nice, airy and comfortable, the hotel is fairly new, the staff is super nice and helpful, the breakfast is excellent. The only reason I give it 4 stars is because the wifi doesn’t really works. I went for work and couldn’t work in the room because the signal was terrible. I was on the fifth floor. So if you are going for work, make sure to be prepared to work from somewhere else.
Hilda, 13-night trip
Verified

10/10 Exceptional

The hotel is impecable. The area is amazing.
Matias, 3-night trip
Verified

10/10 Exceptional

Second time I’ve stayed at this hotel in Santiago and my favourite in the city, great restaurant bar and attached to an outdoor shopping mall with some nice places to eat. Lots of restaurants and bars close by. The rooms are huge and very comfortable.
Adrian, 2-night trip