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Hôtel Bel Air

3.0 star property
Saint-Jean-de-Luz beachfront hotel with bar/lounge

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Located in the heart of the city, Hôtel Bel Air offers a warm welcome with a charming bar and picturesque terrace. Connect to WiFi, enjoy luggage storage, and experience multilingual staff who are always ready to help. Guests rave about the convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,200
CNY1,358 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double or Twin room ( based on availability ), Ocean view

Double or Twin room ( based on availability ), Ocean view | View from room

Double or Twin room ( based on availability ), Ocean view

  • Ocean view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Double or Twin Room, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

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Exterior
Boutique Hôtel Txoko
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  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
9.4 out of 10, Exceptional, 142 reviews
The price is CNY875
CNY1,001 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk - 0.1 km
  • Church of St-Jean-Baptiste - 3 min walk - 0.3 km
  • Maison de l'Infante - 5 min walk - 0.4 km
  • Maison Louis XIV - 5 min walk - 0.4 km
  • Port de Saint-Jean-de-Luz - 6 min walk - 0.6 km

Getting around

  • Biarritz (BIQ-Pays Basque) - 13 min drive
  • San Sebastian (EAS) - 16 min drive
  • Saint-Jean-de-Luz Ciboure Station - 8 min walk
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 8 min walk
  • Guethary Station - 8 min drive

Restaurants

  • ‪Café Vauban - ‬4 min walk
  • ‪Brasserie le Sud - ‬1 min walk
  • ‪Battela - ‬4 min walk
  • ‪Le Petit Grill Basque – Chez Maya - ‬3 min walk
  • ‪Bellini - ‬2 min walk

About this property

Hôtel Bel Air

  • At Hôtel Bel Air, you'll be within a 15-minute drive of Cote des Basques. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • Bar/lounge
  • 24-hour room service

What to do

  • On the beach

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1875
  • Safe-deposit box at front desk
  • Terrace
  • Traditional architecture

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14.50 per person

Parking

  • Self parking is available for an extra charge

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Bel Air Saint-Jean-de-Luz
Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel
Hôtel Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel Saint-Jean-de-Luz

Frequently asked questions

Are pets allowed at Hôtel Bel Air?

Sorry, pets aren't allowed.

Is parking offered on site at Hôtel Bel Air?

Yes, there's self parking on site (charges apply). Parking spots may be limited.

What are the check-in and check-out times at Hôtel Bel Air?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM.

Is there an onsite casino at Hôtel Bel Air?

No, this hotel doesn't have a casino, but Casino Barriere (16-min drive) is nearby.

What's the area around Hôtel Bel Air like?

Hôtel Bel Air is a short 8-minute walk from Saint-Jean-de-Luz Ciboure Station and 7 minutes' walk from Port de Saint-Jean-de-Luz.

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Reviews

Hôtel Bel Air Reviews

9.0

Wonderful

9.6

Cleanliness

9.8

Location

9.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The property is perfectly located right in front of the beach with stunning views and easy access. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

As I said on check-in, this is a lovely old-fashioned family run hotel right on the beach. Reception manned 24/7, all staff helpful, friendly and efficient, free beach towels, nice breakfast, reliable wifi. Those in search of ultra-modern conveniences, who can't live without aircon or sleek contemporary decor, might not like it, but I loved it.
Jill, 3-night trip
Verified

10/10 Exceptional

Lovely property, close to everything in the town- right next to the heart of everything and also right in front of the beach. Very kind and helpful staff all around. The room with sea view and terrace is totally worth it. Comfortable room and bed.
Clarissa, 1-night trip
Verified

10/10 Exceptional

We loved our stay in this beautiful hotel. The staff were exceptional, kind, helpful, customer and service focused - they were so lovely. The hotel is exceptionally well located, right on the beach, includes free parking and the rooms are perfect. Our bed was big, super comfortable and the linen was fresh and clean. Highly recommend Bel Air as a great place to stay in Saint Jean du Luz.
Lisa, 3-night trip
Verified

8/10 Very good

The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They weren't hidden away and they could accidentally be given to the wrong people. Wifi doesn't work on the 3rd floor but did work down in the lounge area.
4-night trip
Verified

10/10 Exceptional

We loved it so much we changed our plans and stayed longer! The Villa is right at the beach promenade, centrally located to shopping and restaurants all within easy walking distance. It is about an 8 minute walk from the train station and has parking available on site. Our room looked out toward the beach, maybe 100 feet away. We slept well in a comfy queen size bed, windows wide open to the fresh air and listened to the waves each night. So soothing. Breakfast was fresh, delicious and plentiful, with views out to the beach. The family and their colleagues who operate the Villa are all genuinely welcoming and helpful. We recommend you make good use of the terrace overlooking the beach while enjoying some wine! Ahhh! Relax and enjoy!
JoAnn, 3-night trip
Verified

10/10 Exceptional

When checking in I asked for the possibility to change to á room with a sea view, an option not offered on hotels.com. The gentleman on reception kindly arranged this for me. Reception was manned 24 hours a day and the staff were always friendly and welcoming. The room and bathroom were spotlessly clean and serviced daily. It was extremely comfortable. I felt more as if I were staying in a country house than an hotel. This I think, is due to the fact that it is a family run hotel with high standards. So much more pleasant than one of the chain hotels in my opinion. I am reluctant to praise it too much as I want to be sure of my room when I return, which I will do. Á gem of a hotel with the personal attention lacking in many modern hotels. Perfect !
Rosemary, 3-night trip
Verified

10/10 Exceptional

An older property but it has charm and lovely staff. We loved our sea view from the small balcony.
Claire, 2-night trip
Verified

6/10 Good

wifi is no good and they need improve bathroom supply because do not provided
Vereno E, 1-night trip
Verified

4/10 Fair

1.-The AC doesn't exist and no air circulation so it was extremely uncomfortable being at the Hotel anytime since it was too hot 2.- The Little window located in the bathroom must to keep open in order to get any fresh air in the room,it constituye a peril since couples time you can hit your head with the little window door due is located right up the toilet. 3.- The door glas located at the shower is a peril since there is not handle to support a person trying to get out of the shower. 4.- The Manager ( guy with glasses) didn't explain clear the condition for breakfast service to the room,when I tried to get food for my wife,this guy without any kindness, address the issue without kindness. 5.- There is a staff old woman ( wearing a glasses among with the young guy wearing a glasses,they both should be he more Friendly and kind with customers. 6.- The rest of staff ( guy with long hair,Paula, young lady with glasses in the kitchen area)are amazing, extremely friendly and kindness, always willing to help and worry about how we were feeling, especially the guy with long hair and the young lady at the restaurant who manages the breakfast process,she is amazing. 6.- The location is amazing, restaurants,beach,bars and the whole downtown area is beautiful and romantic. I definitely will come back to Saint Jean de Luz,but this hotel needs a AC , and these two persons ( the manager and old lady with glasses)removed and get customer service training . Amador
Amador, 3-night trip
Verified

2/10 Poor

Badhotell från förra sekelskiftet. Familjehotell. Farmor bestämmer. Blir påtagligt siur om du inte äter ( kass) överptisad frukost……
per, 1-night trip
Verified

8/10 Very good

Très bon hôtel, bien situé, excellent accueil. Je recommande 🤗
Caroline, 1-night trip
Verified

10/10 Exceptional

Parfait

Séjour excellent Un personnel très accueillant et au service de la clientèle Hotel très propre et chaleureux Un petit déjeuner impeccable Merci
Benoit, 2-night trip
Verified

8/10 Very good

peu de prestations
Frédéric, 5-night trip
Verified

10/10 Exceptional

Personal muy amable y localización perfecta, en frente de la playa
IÑIGO, 2-night trip
Verified

10/10 Exceptional

Au bord de la mer

En route pour l’Espagne on s’arrêter pour 1 nuit, on est finalement rester 2 nuit, parfaite endroit !! Literie très bien, emplacement super, pas trop de bruit des vagues !!
feltmann, 1-night trip
Verified

10/10 Exceptional

Un séjour idyllique

HOTEL très bien placé, personnel charmant et efficace
patricK, 2-night trip
Verified

10/10 Exceptional

Superbe emplacement à deux pas de la mer !
Jean-Marc, 4-night trip
Verified

10/10 Exceptional

Hotel aan zee, vriendelijke personeel. wel een Frans onbijt, geen lunch of diner, maar wel voldoende gelegenheden in de nabijheid van het hotel om de lunch en diner te kunnen hebben.
Raoul, 5-night trip
Verified

10/10 Exceptional

Très bon séjour

Accueil très chaleureux. Personnel très serviable. Petit déjeuner bien servi et copieux. Chambre très propre ainsi que la salle de bain. Seul bémol, manque un peu d'insonorisation surtout s'il y a des gens un peu bruyant dans les chambres d'à côté.
nathalie, 3-night trip
Verified

10/10 Exceptional

Fenêtre sur l'océan

Amabilité et attention dès l'arrivée, chambre avec une belle vue sur l'océan, d'une propreté telle qu'on aimerait qu'il en soit ainsi pour lui-même ! Merci beaucoup à toute l'équipe 🙂
David, 1-night trip
Verified

10/10 Exceptional

Une semaine de vacances fort agréable. Idéalement situé près de la mer, au coeur de St Jean de Luz. Service impeccable. Chambre confortable, propre. Douche à l'italienne très adaptée pour nous. Personnel efficace et aimable.
catherine, 6-night trip
Verified

8/10 Very good

Situation géographique parfaite, personnel très arrangeant, sympathique, et disponible. Je recommande cet établissement !
Nina, 2-night trip
Verified

10/10 Exceptional

Vur magnifique

Sejour court mais agreable. Vue magnifique sur la baie.
MICHEL, 1-night trip
Verified

10/10 Exceptional

j'ai adoré merci pour l'accueil et les services

Le climat n'a pas été avec nous , mais l'accueil était très chaleureux je recommande vraiment cette hôtel ou plutôt villa comme son nom l'indique Une vue magnifique et un service irréprochable et le plus une place de parking au bord de la plage très bon hôtel je le recommande Merci à vous Madame
olivier, 1-night trip
Verified

10/10 Exceptional

Hotel idéalement placé, personnel aux petits soins

Super séjour de 4 jours en couple. Idéalement placé. Ancien hôtel rénové ayant gardé le charme d'antan. Personnel aux petits soins, hyper accueillant 24/24.
Stéphane, 3-night trip