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The Residences at Las Palmas

3.5 star property
Zihuatanejo beachfront hotel with 2 outdoor pools and restaurant

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Experience the essence of relaxation at The Residences at Las Palmas. Unwind in a rooftop cabana by one of two outdoor pools or indulge in a rejuvenating spa treatment. Guests have praised the on-site restaurant and enjoyed cooked-to-order meals.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Airport pick-up service
  • Air conditioning
  • Garden
  • Free grocery shopping service
  • Water dispenser
  • Laundry service
  • Multilingual staff

Feel at home (6)

  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View | Premium bedding, pillowtop beds, free minibar, in-room safe

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 149 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Presidential Villa, 3 Bedrooms, Kitchen

Presidential Villa, 3 Bedrooms, Kitchen | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Villa, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 186 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Twin Beds and 2 King Beds

View all photos for Exclusive Villa

Exclusive Villa | Premium bedding, pillowtop beds, free minibar, in-room safe

Exclusive Villa

  • Ocean view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Villa

Superior Villa | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Villa

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Similar properties

Aerial view
Las Brisas Ixtapa
Contamar
  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,661 reviews
The price is CNY765
CNY918 total
includes taxes & fees
May 27 - May 28
Las Brisas Ixtapa
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About the neighborhood

Map
Carretera a Playa Blanca lote 5, Zihuatanejo, GRO, 40880

What's nearby

  • Blanca Beach - 10 min walk - 0.9 km
  • Larga Beach - 34 min drive - 18.4 km
  • Zihuatanejo Bay - 37 min drive - 22.6 km
  • La Madera Beach - 37 min drive - 22.6 km
  • La Ropa Beach - 40 min drive - 24.1 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 9 min drive
  • Airport pick-up service

Restaurants

  • ‪Rocko Cafe - ‬5 min drive
  • ‪Ciénaga - ‬6 min drive
  • ‪Nayito Bar-Restaurant - ‬9 min drive
  • ‪Porto Fino - ‬3 min drive
  • ‪Enramada Teresita - ‬9 min drive

About this property

The Residences at Las Palmas

Located just 3.3 mi (5.4 km) from the airport, The Residences at Las Palmas offers pick-up service (available 24 hours). After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a rooftop terrace and a garden.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 9:30 AM - 5:30 PM
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • On the beach
  • Horse riding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Rooftop terrace
  • Garden
  • Picnic area
  • 2 outdoor pools

Accessibility

  • Fixed shower seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 5 stairs to reach property
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Meal delivery service
  • Kitchen
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge of MXN 1000 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1000 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for MXN 10.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Residences Las Palmas Hotel Zihuatanejo

Residences Las Palmas Hotel

Residences Las Palmas Zihuatanejo

Residences Las Palmas

The Residences at Las Palmas Hotel

The Residences at Las Palmas Zihuatanejo

The Residences at Las Palmas Hotel Zihuatanejo

Frequently asked questions

Is there a pool at The Residences at Las Palmas?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at The Residences at Las Palmas?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Residences at Las Palmas?

Yes, there's free self parking.

Is airport shuttle service offered by The Residences at Las Palmas?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 500 per vehicle.

What are the check-in and check-out times at The Residences at Las Palmas?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MXN 1000 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of MXN 1000 (subject to availability).

What is there to do at The Residences at Las Palmas and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Additional recreation nearby includes casino gaming. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near The Residences at Las Palmas?

Yes, there's an onsite restaurant.

Does The Residences at Las Palmas have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker.

Does The Residences at Las Palmas have any outdoor private spaces?

Yes, every room features a balcony or patio and a yard.

What's the area around The Residences at Las Palmas like?

The Residences at Las Palmas is a short 9-minute drive from Ixtapa - Zihuatanejo Intl. Airport (ZIH) and 8 minutes' walk from Blanca Beach.

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Reviews

The Residences at Las Palmas Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Apartment was spacious , clean and well equipped. Staff were lovely, helpful and very friendly.
Catherine, 13-night trip
Verified

6/10 Good

Love restaurant service- they were fantastic with their attention to detail and all around service! Always went above and beyond! Couldnt recommend them enough... Beach moderator and manager Hector and Francisco - due to this being a favorite area of nationals during the busy holiday time - we felt targeted becuz we were American (same rules didnt apply to all)
Desiree, 2-night trip
Verified

10/10 Exceptional

The property itself was fantastic. The staff were very nice and extremely helpful. The beach is fantastic! The only issue we had was with the Expedia booking. We were provided with misleading or just straight out incorrect information. I expect better from Expedia.
Elizabeth, 7-night trip
Verified

10/10 Exceptional

This property was perfect for relaxation. It is gorgeous and the presidential villa was amazing. Every room was comfortable with adequate ac and the common area was large enough for a a family. The kitchen was large and had cooler with filtered water. The unit had it's own pool but we also enjoyed the infinity pool on the grounds. The only drawback was that the restaurant on the grounds closed its doors the day we arrived and there is nothing in the area so you must go out for meals or purchase food for the apt. Zihua was interesting and we did a few excursions including the day trip to isla de Ixtapa. This place is so beautiful with the views of pool, beach and amazing sunset and the staff was awesome that we will be back.
Migdalia, 5-night trip
Verified

10/10 Exceptional

Excelente
Jorge Alberto, 2-night trip
Verified

6/10 Good

La villa es muy bonita, cómoda y con excelentes instalaciones; el lugar en sí es prácticamente perfecto. Lamentablemente, todo se ve arruinado por el pésimo servicio y la total falta de responsabilidad del encargado. El Sr. Fernando fue quien nos entregó la villa y nos recibió. Desde el inicio nos aseguró que durante la semana irían a realizar limpieza, cosa que nunca sucedió. Estuvimos 5 días completos y no fue nadie a limpiar ni una sola vez. Como consecuencia directa de esta falta de limpieza, aparecieron hormigas en el baño, las cuales se extendieron a las habitaciones y nos picaron mientras dormíamos. Esta situación se le informó al Sr. Fernando, y no nos dio ninguna solución, ni apoyo, ni seguimiento. Simplemente fue ignorado el problema. Para colmo, al momento de la salida le enviamos mensajes para saber con quién debíamos dejar las llaves, y jamás respondió. Hasta el día de hoy no ha contestado, demostrando una total falta de profesionalismo y atención al huésped. Las llaves finalmente se dejaron con el Sr. Francisco en recepción, quien tuvo con nosotros un trato excelente, atento y respetuoso, siendo la única persona que realmente cumplió con su trabajo. En pocas palabras: ✔️ Buen lugar y bonita villa y excelente restaurante ❌ Servicio inexistente y pésima gestión del encargado de la villa Es una verdadera lástima que un lugar con tanto potencial quede tan mal parado por la negligencia de quien debería encargarse de que la experiencia sea buena.
Danitza, 4-night trip
Verified

10/10 Exceptional

Todo excelente sólo que mi villa no tenía aire acondicionado en la sala comedor cocina y el baño principal no tenía agua caliente pero todo lo demás excelente súper recomendado
Blanca, 3-night trip
Verified

10/10 Exceptional

Una tranquilidad excepcional
Jose Andrés, 5-night trip
Verified

10/10 Exceptional

Excelente servicio, la habitación impecable, el personal muy amable, excelente lugar para ir a relajarse
KEVIN RAFAEL, 3-night trip
Verified

8/10 Very good

La vista al mar
patricio, 2-night trip
Verified

10/10 Exceptional

Instalaciones excelentes. muy limpias. la vista al mar muy buena y de fácil acceso. La alberca muy limpia y adecuada para la familia. Un lugar muy tranquilo para descansar y disminuir el estres.
EDUARDO, 3-night trip
Verified

10/10 Exceptional

Me parecio increíble... lo unico que la propiedad tenia 2 azulejos rotos del piso y podia alguien lastimarse descarlso
Johana Antonela, 8-night trip
Verified

10/10 Exceptional

El lugar muy tranquilo!
Alejandro, 3-night trip
Verified

10/10 Exceptional

Todo, increíble el lugar, muy bonito y tranquilo
FABIOLA URTIAGA, 4-night trip
Verified

10/10 Exceptional

Excelente lugar, tranquilo y muy bonito
Jan Franko, 3-night trip
Verified

10/10 Exceptional

Excelente, fantisco lugar un paraíso muy buenas vacaciones
Jorge Alberto, 2-night trip
Verified

10/10 Exceptional

El lugar perfecto para descansar

El lugar es precioso, muy tranquilo y bien cuidado, la villa muy completa lo tiene todo la alberca no es muy grande, pero nunca estuvo saturada y bueno tienes alberca en tu villa , la playa enorme, de arena muy suave y las amenidades de la playa muy bien. El restaurante un poco caro y no hay mucha variedad pero la comida está rica.
Hector, 3-night trip
Verified

10/10 Exceptional

Excelente opción de hospedaje

Muy cómodas habitaciones y excelentes instalaciones, solo el restaurante está fuera de servicio por remodelación, tomarlo en cuenta.
Horacio, 4-night trip
Verified

8/10 Very good

Desde la llegada en la recepción nos dijeron q como la villa que rentamos era particular q el dueño tenia q entregarnos la habitación, me tuve q comunicar con el dueño y me pidió un momento, después de esperar como vieron q ya habíamos bajado maletas por fin nos dejaron pasar a la villa, en la habitación había muchas hormigas en la cocina, hace falta mas iluminación ya que durante la estancia hasta el ultimo día q estuvimos por la noche encendieron las luces de las areas comunes, por que una vez q obscurece te tenias que salir de la alberca xq ya no se veía nada, considero q al restaurante le hace falta tener mas disponibilidad de los platillos q ofrece, al querer hacer check out tuvimos q dejar las llaves de la habitación en vigilancia ya q el personal llegaba mas tarde.
MARIA SAMANTHA, 3-night trip
Verified

10/10 Exceptional

El lugar de s excelente!
Damian, 3-night trip
Verified

2/10 Poor

Me cancelaron la reserva
miguel, 5-night trip
Verified

10/10 Exceptional

Excelente lugar para descansar y disfrutar de la playa, muy recomendable
César, 3-night trip
Verified

8/10 Very good

Muy cómoda para nuestra pequeña familia, muy fácil caminar hacia la playa, y el personal muy atento en todo momento.
MARLON, 4-night trip
Verified

10/10 Exceptional

Vacaciones en familia 2023

Yo me animé a reservar en este lugar porque vi muy buenos comentarios en la descripción. Y al llegar, la verdad quedé muy satisfecha. Excelentes instalaciones, todo funcional, te explican desde un principio el reglamento del residencial, lo cual también nos da mucha seguridad. La limpieza del lugar excelente, tanto en las habitaciones como en áreas comunes. El lugar ideal para vacacionar.
Cristina, 3-night trip
Verified

10/10 Exceptional

Excelente para descansar
Rafael, 5-night trip