The staff are friendly and helpful, and the room is clean. However, I stayed here for 3 weeks and the laundry room was always out of service. This is unacceptable. Had I known this before I arrived, I would not have chosen this place. Additionally, the sound insulation is poor; I could hear loud snoring from my neighbor every night.
Alven
Alven,22 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2022 年 7 月 4 日
Hui Chin
Hui Chin,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 1 月 2 日
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 9 月 30 日
真实旅客
7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 9 月 30 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2018 年 6 月 18 日
Awesome experience
The room is big, cozy and tidy, giving you a feeling of luxury home. The decoration is trendy and I particularly like the modern kitchen with brand new utensils and appliances. The breakfast and happy hour are of high quality. Overall speaking, staying here is an awesome experience for our trip in San Jose. Will sure be back again next year.
We were happy to get a reservation here for our one night stay. The staff and the breakfast were both very good. The only negative thing was the BLEACH. The smell of chlorine was quite powerful when we entered our room. There was so much bleach in the bed sheets that my skin was getting itchy and burny. Same thing with my eyes. I requested new pillowcases and that helped for my face. Next time I would just request the staff to use less bleach in the sheets.
I also thought it was "nickle and diming" to charge $15 for outside, uncovered parking. There were PLENTY of spaces and no reason to charge other than to squeeze the customer a little more.
ELIZABETH
ELIZABETH,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Justin
Justin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 15 日
Just loud and poor customer service.
I’ve stayed here too many times to be put in a room next to a party. Only to be asked if I wanted the room right above the party, to finally being put in a room underneath the exhaust fan under the roof. By this time, I was way too tired to go talk to this guy.