The driveway needs to be proper. The road is in quite bad condition
The room cards get deactivated. Need to be better
真实旅客
3 晚家庭旅行
10/10
It was amazing
真实旅客
2 晚家庭旅行
10/10
It was a nice experience. Food was excellent specially butter chicken was mouth watering. Morning buffet was ok. Rooms were nice and clean. Pool experience was not so good because of non-changing the water regularly. Roof top and bar were excellent.The Only problem was the way to reach the hotel parking which was too steep.
Rahul
1 晚家庭旅行
2/10
We booked 3 rooms with twin beds for each room. Even called and confirmed 2 days earlier. But when we checked in they did not have any rooms with twin beds. There answer was that this was the outside agency online booking and they can't do anything about it. All twin beds rooms are taken. One of the worst responses by the management.
Vinder
1 晚家庭旅行
8/10
All good but they don’t have many workers to service
Yogender
2 晚浪漫旅行
10/10
Anurag
1 晚行程
10/10
Had a nice time overall
Parvez
3 晚家庭旅行
8/10
The location was perfect and the staff was very responsive when we found our bedsheets were not entirely clean (likely just from washing machine residue). Negative points: To get to our room, we had to take elevator and then step outside and then enter building which included our room (all in the premise of the hotel however doesn't have ceiling and it was raining and cold so got super wet entering the room).
P
1 晚家庭旅行
2/10
i was very dissapointed by my experience first of all they gave me 2 twin beds for 3 people which is not at all acceptable then they provide an extra bed not at all good. Then there was spider in the room then they had to change the room. All the things mentioned ok thanks for the in pool table etc nothing was there. Fort he price of the room it was not worth it and i would like someone front he management to do something regarding this i think a refund of some sort should be issues for the false publishing when there was nothing there.
harmeet
1 晚家庭旅行
8/10
Ankit
1 晚行程
6/10
Didn't like the attitude of the top management.
The problem resolution capacity at the top level is missing.
真实旅客
3 晚家庭旅行
6/10
Overall hotel was ok but there was a strong stench emanating from the bathroom which was a deal breaker. Also the food is expensive considering its a 3 star property, but the rates are at par with 5 star hotels.
Karan
2 晚家庭旅行
8/10
Good property with good location. Service in the restaurants is good but service to the rooms needs more attention especially when restaurants are also occupied.
little extra care to be taken by the management shall make all the difference to the guest experience
真实旅客
2 晚家庭旅行
8/10
Excellent food and value for money spent
Sudhi
2 晚家庭旅行
6/10
Ajay
2 晚家庭旅行
10/10
NEHA
2 晚家庭旅行
8/10
An excellent property with all facilities. Excellent food, very supportive staff and nice rooms with a balcony. Rooftop restaurant and bar with live music has made our stay most memorable.
Sanjeev
2 晚结伴旅行
6/10
It’s was just ok,hotel needs to work on there service,Food quality in not good,Limited menu in buffet compare to other properties
Pritam
2 晚家庭旅行
10/10
Enjoy lot with my family . Royal feeling ... ..only billing software is very bad. Gst amount plus total is difference...
Sandeep
2 晚家庭旅行
8/10
Dhananjay
1 晚家庭旅行
2/10
GOOD PROPERTY, GOOD LOCATION , GOOD FOOD BUT THE SERVICE IS PATHETIC OR EVEN MORE.
Amit
2 晚家庭旅行
10/10
The best property in Kasauli, rooms, food, services, location, view and all the amenities were amazing.