Relais & Châteaux Heritage Madrid

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Relais & Châteaux Heritage Madrid puts you in a great location, within just a 10-minute walk of Lazaro Galdiano Museum and Paseo de la Castellana. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from Bernabéu Stadium and El Retiro Park. Fellow travelers love the helpful staff. Public transportation is just a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY2,797
CNY3,076 total
includes taxes & fees
Oct 15 - Oct 16

Why we love this property

Culinary experiences galore
A restaurant, cafe, and bar offer culinary choices at this hotel. Experience international cuisine and start the day with a buffet breakfast.
Luxury sleep experience
Blackout drapes and turndown service create a perfect night's rest. Guests slip into plush bathrobes and enjoy the minibar in these luxury rooms.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Triple Room

A hotel room with a large bed, a sofa, a desk, two chairs, a window with curtains, and two lamps.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

A neatly made bed with a dark headboard, white bedding, and a patterned throw. There is a window with curtains, a chair, and a wall with a detailed mural.

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

A neatly made bed with white linens and a dark headboard, framed by two wall-mounted lamps.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

A hotel room with a bed, a sofa, a chair, and a table. There is a window with curtains, a framed picture on the wall, and a patterned carpet.

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables, a chair, and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (interior)

A hotel room with a large bed, two bedside lamps, a green patterned wall, and a window with curtains.

Double Room, Mobility Accessible (interior)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

A bedroom with a patterned wallpaper, a bed with a patterned bedspread, two bedside lamps, a bench, and a framed picture on the wall.

Family Room, Connecting Rooms (Deluxe)

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Classic Double Room (interior)

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Classic Double Room (interior)

9.6 out of 10
Exceptional
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Non smoking

A hotel room with a large bed, two bedside tables, a desk with a lamp, and a chair.

Classic Room Non smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room Non smoking

A bedroom with a tufted headboard, a bed with white linens, a patterned rug, a chair, and a dresser.

Superior Room Non smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite Non smoking

A modern bathroom with two sinks, a large mirror, and a shower.

Junior Suite Non smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Paseo de la Castellana - 10 min walk - 0.8 km
  • U.S. Embassy - 13 min walk - 1.1 km
  • El Corte Inglés - 14 min walk - 1.2 km
  • Movistar Arena - 18 min walk - 1.5 km
  • El Retiro Park - 3 min drive - 1.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Utøpico - Specialty Coffee - ‬4 min walk
  • ‪Levadura Madre - ‬1 min walk
  • ‪Restaurante Encinas - ‬3 min walk
  • ‪Bendita Locura Coffee - ‬1 min walk
  • ‪Makami Ramen - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

  • Relais & Châteaux Heritage Madrid puts you in a great location, within just a 10-minute walk of Lazaro Galdiano Museum and Paseo de la Castellana. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from Bernabéu Stadium and El Retiro Park. Fellow travelers love the helpful staff. Public transportation is just a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

At a glance

Hotel size

    • 46 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 38 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (roundtrip, maximum occupancy 3)

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Heritage Madrid Hotel

Relais & Châteaux Heritage Madrid Hotel

Relais & Châteaux Heritage Madrid Madrid

Relais & Châteaux Heritage Madrid Hotel Madrid

Relais Châteaux Heritage Madrid

Relais & Châteaux Heritage Madrid Hotel

Relais & Châteaux Heritage Madrid Madrid

Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?

Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais & Châteaux Heritage Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Relais & Châteaux Heritage Madrid?

Sorry, there's no onsite parking at Relais & Châteaux Heritage Madrid.

Is airport shuttle service offered by Relais & Châteaux Heritage Madrid?

Yes, an airport shuttle is available. The charge is EUR 170 per vehicle roundtrip.

What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.

What is there to do at Relais & Châteaux Heritage Madrid and nearby?

Recommended spots to visit include Lazaro Galdiano Museum (10-min walk) and El Retiro Park (1 mi), along with Bernabéu Stadium (1.5 mi) and Thyssen-Bornemisza National Museum (1.9 mi).

Are there restaurants at or near Relais & Châteaux Heritage Madrid?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Relais & Châteaux Heritage Madrid like?

Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

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Reviews

Relais & Châteaux Heritage Madrid Reviews

9.6

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and wonderful with a wide range of quality options. (18 reviews)
  • The restaurant served excellent food and the staff were extremely friendly and attentive. (17 reviews)
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Popular mentions

Service staff
Room
Restaurant
Location
Food
Boutique hotel
Breakfast
Culture
Amenities
Airport

Reviews

Verified review

10/10 Exceptional

Excelllent hotel. We arrived early from america and they find us a room very early in the morning. The room very nice and the beds super confortable
Verified review

10/10 Exceptional

We had the most wonderful stay at The Relais & Châteaux Heritage in Madrid! The hotels is simply gorgeous, our the rooms are beautifully decorated and comfortable with every possible detail thought of. It is in a fantastic location, and the breakfast was delicious! Most importantly the staff was exceptional! Juan, Celeste, and Elsa were all so helpful and accommodating, and Olga at breakfast was the absolute sweetest! We are looking forward to our next stay, and highly recommend this beautiful gem to anyone wanting a luxurious stay while visiting Madrid!
Verified review

10/10 Exceptional

Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Verified review

10/10 Exceptional

Wonderful rooms and extremely helpful staff.
Verified review

10/10 Exceptional

Great staff and awesome breakfast
Verified review

10/10 Exceptional

Great location, beautiful room and helpful staff.
Verified review

10/10 Exceptional

Friendly staff, well located, super clean rooms.
Verified review

10/10 Exceptional

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Verified review

8/10 Very good

The property is in a great location for shopping and dining.
Verified review

10/10 Exceptional

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Verified review

8/10 Very good

I didn’t like that the bathroom didn’t have a door , only the separate toilet . Not very nice when you are staying with a friend no privacy . Also supposedly the roof terrace closes at 11 pm , the times it was closed when we tried to access and it it was stil 10pm , our room was very dark . Didn’t eat at the hotel . Only ordered room service - club sandwich once it was ok not great . Staff were friendly .
Verified review

10/10 Exceptional

The staff were so helpful and the hotel was spotless so well located and very comfortable
Verified review

10/10 Exceptional

We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
Verified review

10/10 Exceptional

The property is beautiful and the staff are very kind.
Verified review

8/10 Very good

Location and concierge service was very good.
Verified review

10/10 Exceptional

excellent property and service.
Verified review

10/10 Exceptional

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Verified review

10/10 Exceptional

This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Verified review

8/10 Very good

A very nice hotel in Madrid!!! Beautiful, cozy and good location.
Verified review

10/10 Exceptional

Very good stay experience, European architecture style, and the service of the staff is very considerate
Verified review

10/10 Exceptional

Best hotel of my whole trip. The rooms are super comfortable, stylish and the staff is simply amazing!! A true gem
Verified review

10/10 Exceptional

Exceptional services
Verified review

10/10 Exceptional

I had the best time staying at the Heritage Madrid hotel. It has a perfect location and very friendly and helpful staff. Can’t wait to be back!
Verified review

10/10 Exceptional

We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional!
Verified review

10/10 Exceptional

Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.