THE WORST EXPERIENCE
MY AC WENT OUT
MANAGER GAME ME A FAN TO SLEEP WITH
THEY MOVED ME TO A ROOM WHERE THE TOILET WAS NOT WORKING
Aura
Aura,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Sandra
Sandra,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Jon
Jon,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
When we arrived our room had a heavy chemical smell. We let them know but nothing happened for the first 2 nights. After waking up with headaches 2 mornings in a row, we asked again about the smell and finally spoke to a manager and got room switched. That room the air was not working . We told them about that and they said half the building’s air was out (returned sometime in the middle of the night).
Debbie
Debbie,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Jimmy
Jimmy,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 9 日
Very poor experience
Was locked out of my room for about six hours until almost 11 PM. The door mechanism failed and reprogramming. It did not work. Staff finally used a long rod under the door to unlock it. Seems a bit silly that I was not able to use my room for nearly 6 hours while they tried to figure out what to do. No offer of another room to use or offset in cost. Not what I think of when I think Hilton.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Wonderful property
Great!
Devin
Devin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Loretta
Loretta,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Pamela
Pamela,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
kelly
kelly,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 22 日
Isaiah
Isaiah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Ashok
Ashok,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Ronald
Ronald,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Paid a fair amount extra for a room with a balcony after having looked at the main Hilton site and doing some research. Ended up with an unusable balcony because there was a prom being hosted in the courtyard directly below us through the afternoon and evening without any prior warning by the hotel at check in.
Hotels.com claim the rooms are soundproofed - they aren't! Scraping of furniimturee from the room above and the bass from the dj at the prom in the courtyard confirmed that! This was supposed to he a relaxing last day and night before returning home but was anything but that! The hotel should not be selling rooms at a premium that are directly overlooking events they have sold.
Simon
Simon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
One of the best hotels I’ve been too! The staff were very friendly and the rooms were clean and there was room service everyday which was the best. There’s a coffee shop literally 3 minute walking distance.
Zahra
Zahra,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
loved the hotel, very modern, beautiful, good bedroom, nice staff at the restaurant