Room had someone's shirt hanging on back of bathroom door and the bin had rubbish in it
Lloyd
Lloyd,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
David
David,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Marek
Marek,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
I had amazing stay, rooms were clean with good service. Highly recomend.
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
Value
Value for money I guess and a nice pub and great Indian restaurant within walking distance.
graham
graham,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 14 日
Simon
Simon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
We stayed here whilst attending an event at the NEC. Easy drive here and very convenient. Bedrooms are spacious and ours had full size twin beds. Nothing luxurious but we had everything we needed. Wonderful bar and restaurant. Will definitely book next time.
Karen
Karen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 6 日
Bed was so uncomfortable
Check in was ok but a bit slow. Room was tired, shower door broken, no hairdryer in room and no phone in room to check with reception to see if I could borrow a hairdryer. But oh the bed was absolutely shocking. Bedding looked clean, pillows were flat and thin but omg the mattress was just so bad. Rock hard on the edges yet it gave no support in the middle. It was one of the worse beds we have ever slept on
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Good for the money
Cheap enough.
Walls paper thin, so it can be noisy.
Mattress could do with replacing, but sleep able.
Peter
Peter,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 6 日
Thin walls and snoring
The walls in my room were so thin, I could hear my room neighbour snore... all night... so take your earplugs! The waiting to check in was extensive. We have stayed for at least 10 years now and I feel this may have been the last time. Extra charges for car parking .... really..??
Silke
Silke,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 5 日
Valerie
Valerie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Graham
Graham,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Staff very good, helpful, sorted me out understanding how the heating worked immediately when I asked.
Tidy rooms, very good value. £10 parking fee when book through this website, which I didn’t feel was clear.
Restaurant had good selection of food and drinks. Would stay againz
Shirley
Shirley,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
David
David,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Backside view of the room
Was incredible
Maratib
Maratib,2 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 19 日
For the money the room was adequate. Food was nice in bar next door. There was no WiFi or internet signal.
The bed was extremely hard.
Annoying beep from corridor every minute
Tracey
Tracey,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 16 日
When I checked in as a single female occupant, the receptionist (an older lady) made a joke and then announced my room number very loudly when others were around which did not make me feel safe. The restaurant staff were lovely and the food was exceptional. The shower in my room was awful had poor pressure and scalding hot. The beds were springy and hard so did not manage to get a decent night's sleep, especially for the price I paid I would have preferred a slightly better bed. I also booked a double but was given a room with two single beds but I did not complain as I was tired.
Anusha
Anusha,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
We didn’t pay a lot for our stay. The room was very dark the lights were not bright enough. The bed was not comfortable. No hairdryer. Tea and coffee but no spoon to stir it!
Cleanliness was fair. Cobwebs in corners paint peeling in the bathroom and in general rooms needed a lick of paint.
Joy
Joy,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 24 日
Laura
Laura,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 20 日
The property was nice, the restaurant where we had breakfast was nice and quality good.and beer garden looked nice. However the bedrooms were poor, in need of updating as do the en-suite . The bedroom was clean however. Staff very friendly and helpful. Bus stop outside hotel useful to get into Birmingham .
Olga
Olga,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 17 日
We arrived at the strawberry bank on the night of the 5th December. We were catching a plane from the airport the following day.
We booked in by the most delightful staff members, both of in good humour, friendly, a lovely welcome. We went to the restaurant and the young lady there was very professional and charming. A good host. The meal was very enjoyable.
We needed to be up for the opening of the restaurant to have breakfast the following morning as we had a plane to catch
Our room was standard but comfortable clean and everything was there that was needed. However, by surprise, on getting up we found there was no lighting in the bathroom. We managed; (being conscious these things happen in the best of places).
On going downstairs there was a woman and a man sitting behind reception. No 'good morning how can I help you?' or anything of the sort from either of them. I told her about it She looked at me with incredulity said that she can't see that this could happen and asked me if I had tried the right switches. The attitude was such that it was sour faced and she was treating me like an idiot as if it was my fault.. No apology no salutation or respect for a customer. There is far more than this and I would like to be contacted. I could not get it all on here.