The staff is very helpful, we enjoyed our stay here. It was our 25th anniversary and the staff made it special.
Inderjeet
2 晚行程
10/10
Excellent Staff, Great Food, and a Beautiful View.
Front Desk Supervisor Ambu, Food Manager Mathew, Restaurant Manager Vipin, restaurant staff George (Chocolate Maker), and Chef Sabu were all excellent. The shows and activities at the hotel were equally enjoyable for both kids and adults. It’s a great place to stay—home away from home—and our entire 10-member team enjoyed every minute of the stay.
Shaji
1 晚行程
10/10
Loved our 5 night stay. Awesome views and location. Staff were very attentive and went the extra mile to ensure comfort and all our needs were met. Lots of variety of food and all to a high standard. Linen and rooms were clean. Live singers, yoga, cookery demos and entertainment made it extra special. All the staff deserve credit for their efforts
Mr P
5 晚行程
10/10
Great location and great food! This was a good hotel to stay in for our visit to Munnar
真实旅客
2 晚行程
8/10
Madhurmohan
3 晚行程
10/10
B.Krishnakumar
2 晚行程
10/10
This is a small but excellent hotel. The facilities in the room are very good. The bed is great and the views are magnificent. The staff is brilliant. They are pleasant, professional and efficient. It is a great place to stay and would visit again if coming to Munnar.
Rajagopalan
1 晚家庭旅行
10/10
Amy
3 晚行程
10/10
Raj Nagappan
2 晚家庭旅行
8/10
Nice location, excellent staff and service.
Vimal
2 晚家庭旅行
10/10
Great stay! Very welcoming and provided good food options for my family. The view is beautiful here and the pool upstairs is picturesque!
Sonia
3 晚行程
10/10
Natalia
3 晚行程
8/10
Sopping bit far
Salim
2 晚行程
8/10
Not really a 5 star, room and bathroom not very big, we had much better elsewhere, but splendid view and comfortable bed. Service in restaurant was great thanks to its manager!
Noisy hotel, room doors not sound insulated while children play and scream in the corridors until 11pm and from 7:30am! Noisy dining room too, as often in India. hotel out of the way, a little far from everything.
Apparently this hotel does not provide anything for the Driver unfortunately, except 2 washrooms for lots of them.
CATHERINE
3 晚浪漫旅行
10/10
We have booked the Honeymoon Pavilion room to celebrate our anniversary. We requested a small cake & bed decoration which they did wonderful without charging us any extra penny. Regarding the view, it was just breathtaking. The combination of waterfalls & mountains will definitely win your heart. You may get lost in natural with your morning tea and the roaring sounds of the waterfall mixing with the sweet voice of the birds. The hotel may not looks pretty polished from outside but very clean and well maintained from inside. All the staff are very friendly & welcoming and they will always try to feel you how special you are to them.
Food was good & taste. A lots of options in the complementary breakfast. You will also get complementary evening tea and snacks, which is good. The only thing we are not happy with is the number of options for a non-vegetarian in the dinner buffet. Ala Carte menu price is on the higher side.
Over all we are extremely happy with the service & location & view offered by the resort.
Jayati
2 晚家庭旅行
10/10
The staff was fantastic and great food.
Sriram
3 晚行程
10/10
Pavi
2 晚行程
6/10
Wi-fi was not stable. Wi-fi was very weak, very slow. Hotel has only Lift (Elevator) for the customers. Lift was always crowded and long waiting time. In the restaurant, there were only three servers (attendants). Service was very slow.
Sarvottam
2 晚家庭旅行
10/10
Wonderful stay! The service and staff was exceptional! Beautiful view! They had yoga class, walk to the nearby waterfall and infinity pool. Highly recommended!
Maria
10/10
The view of the falls was exceptional and our room #404 was fantastic!
Shaun
2 晚浪漫旅行
10/10
Location and scenic view around
Sachin
2 晚行程
10/10
Jeff
2 晚行程
10/10
Very helpful staff. Transportation choices Limited. Good food in hotel restaurant.