In the heart of Almaty District, Alanda Hotel offers an upscale retreat. Treat yourself to a rejuvenating sauna experience, hot stone massage or body wrap at this tranquil oasis. With in-room WiFi and convenient laundry facilities, guests can unwind while enjoying access to a bar and gym.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Spa
Airport transfer
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Sauna
Steam room
24-hour room service
Massage/treatment rooms
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Children stay free
Rollaway/extra beds
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
Why we love this property
Breakfast to bar bites
This hotel offers a range of dining options. Guests can start with continental breakfast, savor lunch or dinner at the restaurant, and enjoy drinks at the bar.
Premium bed comforts
Wrap up in plush bathrobes while enjoying 24-hour room service. The hotel's guestrooms feature premium bedding and convenient minibars.
Embassy of the United States, Astana - 17 min walk - 1.5 km
Hazret Sultan Mosque - 2 min drive - 2.0 km
Palace of Independence - 3 min drive - 3.1 km
Palace of Peace and Reconciliation - 4 min drive - 2.7 km
Getting around
Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive
Astana Railway Station - 23 min drive
Airport shuttle (surcharge)
Restaurants
Hardee's - 14 min walk
Додо Пицца - 6 min walk
Starbucks - 6 min walk
MeatPoint - 6 min walk
Tower Pub - 11 min walk
About this property
Alanda Hotel
Alanda Hotel is a great choice for a stay in Astana. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or mani/pedis. A bar/lounge, a fitness center, and a sauna are other highlights.
At a glance
DONE
Hotel size
61 rooms
DONE
Arriving/Leaving
Check-in start time: 6:00 AM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
Sauna
Massage/treatment rooms
Steam room
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately KZT 4000 per person
Airport shuttle service is offered for an extra charge of KZT 15000 per vehicle (one way)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for KZT 7000.0 per night
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Alanda Hotel Astana
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Hotel Alanda Hotel
Alanda Hotel Hotel
Alanda Hotel Astana
Alanda Hotel Hotel Astana
Frequently asked questions
Does Alanda Hotel offer free cancellation for a full refund?
Yes, Alanda Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alanda Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Alanda Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Alanda Hotel?
Yes, an airport shuttle is available. The charge is KZT 15000 per vehicle one way.
What are the check-in and check-out times at Alanda Hotel?
Check-in start time: 6:00 AM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Alanda Hotel and nearby?
Alanda Hotel has a sauna and a steam room.
Are there restaurants at or near Alanda Hotel?
Yes, there's an onsite restaurant.
What's the area around Alanda Hotel like?
Alanda Hotel is in Almaty District, a short 4-minute walk from Schoolchildren's Palace.
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Reviews
Alanda Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
8.2
Location
9.2
Staff & service
10
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jul 7, 2017
Comfortable and convenient
As a place for an overnight stay it suited me well as it wasn't that far from the airport.
Philippa
Philippa, 1-night trip
Verified
10/10 Exceptional
Jul 17, 2019
Chouette hôtel à la décoration classique
Restaurant :
Attente longue, menu en anglais, personnel ne rendant pas la monnaie (environ 500ktzt), assiettes bien fournies et appétissantes, prix corrects
Buffet petit dej :
Copieux, beaucoup de choix en sucré et salé, carrément des plats du style poulet à la crème, endroit confortable et appaisant
Chambre
Spacieuse, propre, immense télé, literie confortable, clim cassée le 1er du coup changement de chambre
Personnel :
Anglais basique mais très accueillant et à notre service pour taxi, infos diverses et même check in des billets d'avion quand le site est exclusivement en kazakh
Localisation :
Pas au centre, centre commercial à 5mn à pied, taxi à 1500 kzt du centre (2000 au retour) avec l'app yandex moitié prix
Bref, un hôtel fort sympathique avec de la musique français et reconnaissable de loin gras à son toi bleu
Celia
Celia, 3-night trip
Verified
10/10 Exceptional
May 22, 2019
It is a bit far from the city centre, but we stayed only one night before flying home so for us it was not a problem. The only problem we had was that the restaurant doesn't have a menu in English! That is not ok in a 4 star hotel. We also had a waitress who didn't speak a word of English, but we got another one who spoke English (but didn't know what salmon is).
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 1, 2018
My stay was very pleasant and comfortable and great, hotel staff was very polite.
Azam
Azam, 6-night trip
Verified
10/10 Exceptional
Oct 5, 2018
Comfortable, nice and a good value hotel
The hotel looks nice and new, clean and well maintained. Rooms are spacious, breakfast selection with a touch of a local cuisine.
Location of this hotel is convenient - 5 min. by taxi to the center of new part of Astana and - 10 min. to the old.
Justas
Justas, 3-night trip
Verified
10/10 Exceptional
Mar 16, 2018
Very good and perfectly located brand new hotel, great room
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 1, 2018
Outstanding stay
I really enjoyed my stay here. The room was clean and comfortable. Staff was very helpful, professional, and respectful. It was quiet and secure, and it was close to shops. Internet was high speed and reliable.
David
David, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2018
Alanda Jan 2018
The Alanda is superb value for money, it's clean, comfortable, has everything you'll need for a pleasant stay. staff couldn't be more helpful, whether getting taxis, a hot drink when you come in from the cold or anything else. The rooms well furnished, clean with everything you need.
Depending what you are doing the location isn't right in the centre however has a small shopping mall virtually opposite and is a 10 min taxi ride to main area, taxis are very cheap so that's no issue. I cone regularly for business and would definately stay here again.
kim
kim, 3-night trip
Verified
10/10 Exceptional
Aug 14, 2017
Astana All-Stars
The front desk and management staff went above and beyond the call of duty every day. No request was too outlandish-including organizing a 2 day trip to Omsk. A world class experience during the World Expo 2017. THANK YOU! Our trip to Astana was super!
Frank
Frank, 5-night trip
Verified
10/10 Exceptional
Jul 28, 2017
Great stay.
Wonderful place, excellent restaurant.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 14, 2017
Excellent Hotel
I had previously booked into another hotel but refused to stay there due to poor wifi, no tea and coffee making facilities and no international TV channels. I sat in that hotel's foyer using wifi and found the Alanda hotel on ebookers. The Alanda is a new 4/5* hotel with excellent rooms and facilities. Conveniently the Alanda is situated within a short walk to the Astana Shopping Mall. Taxis are cheap and usually cost 1000 to 2000 Tenge or 3 to 5 UK pounds to downtown about 10 minutes away. Also not too far to walk to town.
This hotel is excellent quality and the only criticism I will make is about breakfast. No toast, no variety of cereals and the scrambled egg was very very poor. Maybe a little more effort by the culinary staff would have warranted top marks. However, this is a variable which can rapidly be improved. Maybe the chefs should visit the Bon Bon cafe in Almaty for culinary training. The quality their was excellent.
The Alanda is an excellent hotel with massive potential. The wifi was strong and stable, The rooms are excellent, the staff were most helpfull. International TV channels very restricted and need a broader package. However, as previously indicated the culinary staff need a little more imagination and experience. That can easily be rectified.
I would certainly stay there again. I am sure the variables will be improved to match all of the standards at this hotel.