Hallway AC too noisy. It’s on/off cycling and volume kept me awake.
David
1 晚行程
10/10
Valerie
1 晚行程
10/10
Fastest check in service
Caroline
1 晚家庭旅行
10/10
Nice hotel with friendly and supportive staff.
Richard
1 晚行程
10/10
Good stay. Friendly management.
真实旅客
1 晚家庭旅行
10/10
Easy to locate, close to great restaurants, very nice staff, very clean and modern.
Oreno
1 晚家庭旅行
10/10
Very nice and convenient to restaurants and shopping
John
1 晚家庭旅行
10/10
room was roomy & very clean
Steve
1 晚行程
10/10
Very friendly staff. Very clean
Crystal
1 晚行程
10/10
Great hotel for a quick overnight stay. We enjoyed the breakfast bar. Pool area looked nice but we weren't there long enough to enjoy it. The beds were comfortable and the room was overall clean.
Morgan
1 晚家庭旅行
10/10
location is great
Brenda
1 晚家庭旅行
8/10
The hotel was fine, but to charge us $7 a day for parking in an open lot that was not full and not tell us about it in advance seems pretty crappy. Don't offer me the free breakfast... just let me park.
Martin
1 晚结伴旅行
10/10
Steven
1 晚商务旅行
8/10
Elisabeth
1 晚行程
10/10
I wish you had the fireplace operating.
Bary
2 晚浪漫旅行
6/10
Charity
1 晚行程
10/10
Donna
1 晚家庭旅行
10/10
andrea
1 晚行程
10/10
Jacob
2 晚行程
10/10
andrea
1 晚行程
10/10
Barry
1 晚行程
10/10
STEPHEN
1 晚行程
10/10
MELISSA
1 晚行程
4/10
When we arrived at the hotel the power was out. Hurricane Helene had hit. Although we had called ahead to be certain everything in Abingdon was safe and okay before going, the power was still on at that time so no one could know that shortly that would no longer be the case. We had to carry luggage up pitch black stairs. No help from anyone on staff. We were told breakfast would be served the next morning, regardless of the circumstances. That was not true. No offers were made to discount the rate, to adjust for the lack of power and a/c, to even address it in any way. The key cards were just handed over. I am certain the staff was in distress trying to adjust to the situation, but the absolute lack of assistance or concern or even an offer to adjust the hotel rates under the circumstances was unexpected.