I don't like giving negative reviews but I hope it helps both to the resort's management and fellow travelers. It looks like they've had a hard time keeping up with the place. The grounds were overgrown and appeared unkept. In one of the rooms we booked the toilet tank was off and they hadn't made note not to book the room. Our room, the hairdryer was missing and I had to go get one. On a postive note, the beds were very comfortable. If you are using the water park it'd be a nice place to stay as the rates were very reasonable (book directly with the hotel though, the park fee isn't included when booked through a 3rd party). The bar was fantastic! We had a blast there so that was fun. All in all about a 3.
Bradley
Bradley,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Jacob
Jacob,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
I had a pleasant stay at this hotel. The room was clean, the staff was helpful, and everything went smoothly. Would stay again.
Adnan
Adnan,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
If you need to stay here, it’s an option.
It was fine. Dated hotel attached to a water park. A little expensive for the quality. They didn’t service our room for the two days we were there which seems like something pretty standard to do during a stay. Room was okay. Didn’t offer breakfast. Front desk staff was not friendly. Bar staff was excellent and the cook made me something vegetarian. That was great.
Nicholas
Nicholas,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 17 日
Joshua
Joshua,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 3 日
Kelsey
Kelsey,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 29 日
Sad experience here
Our stay was ridiculously disappointing we feel the hotel could do better with check in it took 90min to complete this which is sad you wasted that much time of ours. We feel its sad you need to ask for coffee to be made in the morning SAD. There was never toilet paper where it matters.
Hollie
Hollie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Ok, but could have been much better.
Poop in pool area at least 2 times. Staff was short. 2 different bathrooms had no toilet papper. The room could use some repairs and had a computer desk, but no chair. Also Waterpark closed at 6 on Sunday. Pretty lame
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Timothy
Timothy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
The front staff was amazing
Christina
Christina,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 8 日
Limpieza
Brenda
Brenda,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 8 日
Cordula
Cordula,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 2 日
No breakfast. And got charged double for our stay!
ANNETTE
ANNETTE,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 24 日
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
Corey
Corey,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 23 日
The stay was ok, but we had to wait 2 hours after check in because our room wasn't cleaned. The lazy river has drains on the bottom that stick upward and when you stub your toes on them it feels like they are ripping your toes off. The little people slides were extremely cold water, not bearable for most. The lazy river was overcrowded with tubes for the slides. The concrete is very slippery. Broke my tailbone when I slipped down the stairs. There should definitely be no slip mats. 150 to swim for 3 people after paying for the room is ridiculous. Will never visit again
Tracy
Tracy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 23 日
Water extremely cold, too cold to even enter
James
James,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Great service friendly staff
Sherita
Sherita,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 20 日
Julie
Julie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
Disappointed that we could not get new towels when we needed them or they didnt clean our room while we stayed..
Lynn
Lynn,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 18 日
We had a suite and it had a beeping noise in the main bedroom non stop.
They had no food available to purchase
Only 2 life guards on shift
BRANDY
BRANDY,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Really nice staff
Staff is incredibly friendly and go out of their way to accommodate. Kids had a blast, price was fair and cheaper in hotels.com. Definitely a good stay.