I just booked a 2 night stay here for my fiancé and myself. Upon checking into our room (106) we noticed human hair (that did not belong to either of us) all over the bed, sand at the foot of the bed as well as inside the shower. There was blood on the bathroom floor and the entire room was covered in dust.
After going to the front desk to ask for a clean room, the lady working there seemed very unbothered, did not offer an apology, and told us “Well people have been taking their dogs into the rooms and we can’t discriminate” referring to the human hairs on the bed. Which is extremely uncomfortable, whether or not people are bringing animals into their rooms, these spaces should still be clean before someone else checks in.
Once she found an available room to move us to, she said “Cross your fingers, let’s hope this one is clean”, again this is extremely uncomfortable to hear at all, but especially when you’re paying almost $400 to stay somewhere.
After checking into our second room (208), we found more human hair in one of the beds, everything had dust on it, our blinds were broken by the front door so I felt like people could see into our room, and the toilet would not flush.