If this hotel considered a 5 stars hotel, then what’s Four Seasons Wouod be or Ritz Carlton ?I usually stay at 5 stars hotel, but this one I would rate 3.75 star on quality, price per night yes indeed they charge as 5 stars-$1100 per night reg room to be clear, which is ridicules , but quality and how updated this property definitely not. Service is on go go, not much personal touch. My rooms hot water shower besides pressure was practically to zero. Rooms are clean , but definitely needs renovation. Butler with glasses ( floor 11) morning one was obnoxious and short . Spa stuff trying to get you in and out turn , as chicken factory. All of them were late and quality sucks. Even with credit felt like you were ripped off. It was our third time, but hooding over years they improve. Roberto please train your stuff for better customer service .
Sending love to your way!