Overlooking Lake Biwa, Biwako Grand Hotel offers serene views and rejuvenating amenities. Unwind in the indoor mineral hot spring or treat yourself to a soothing massage, while enjoying free in-room WiFi and luggage storage.
At Biwako Grand Hotel, you'll be within a 10-minute drive of Lake Biwa and Hiyoshi Taisha Shrine. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a garden and a bike shuttle.
At a glance
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Hotel size
182 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Free train station shuttle on request (available 24 hours)
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Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Restaurant
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Hot springs
Karaoke
Working away
Conference center
Services
24-hour front desk
Laundry facilities
Luggage storage
Bicycle rentals
Bike shuttle
Facilities
Garden
Television in common areas
Arcade/game room
Spa services
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Extra futon (surcharge)
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Fees & policies
Refundable deposits
Deposit: JPY 150.0 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Futon beds are available for JPY 5000 per stay
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu
Frequently asked questions
Are pets allowed at Biwako Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Biwako Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Biwako Grand Hotel?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 10 AM.
What is there to do at Biwako Grand Hotel and nearby?
Onsite recreation at Biwako Grand Hotel includes hot springs. Enjoy amenities like spa services, an arcade, and a garden.
Are there restaurants at or near Biwako Grand Hotel?
Yes, there's an onsite restaurant.
What's the area around Biwako Grand Hotel like?
Biwako Grand Hotel is a short 19-minute walk from Lake Biwa and 4 minutes' walk from Ogoto Onsen.
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Reviews
Biwako Grand Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
9.2
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a wide variety of options, including high-quality Japanese and Western buffet. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 25, 2026
The view is very good. The hot spring is so enjoyable
Yat Man
Yat Man, 2-night trip
Verified
10/10 Exceptional
Mar 17, 2026
Great place to stay for a ryokan and onsen experience. Staff are friendly and helpful. The views from the onsens are beautiful. The view with the lake and the mountains in the background is absolutely breathtaking. I highly recommend and would stay again.
Leslie
Leslie, 4-night trip
Verified
10/10 Exceptional
Apr 6, 2026
The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Beautiful hotel right on the lake, easy to get to, staff were very attentive and curteous, and the private onsen room was spectacular. It was authentic and pristine. Very much enjoyed :)
Emily
Emily, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Very nice and helpful staff
Lizer
Lizer, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Mohan
Mohan, 4-night trip
Verified
10/10 Exceptional
Feb 12, 2025
Good view, high price value, staff is very good.
Kin Kwan Eddie
Kin Kwan Eddie, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
This was a nice little hotel. We were the only non-Asians and I think non-Japanese there. It is a Japanese style hotel. So you’re sleeping on futons on the floor. And the room is to Tommy mats. We had a room with our own outdoor bath, which is nice. The place was clean. The staff were very attentive. The service was excellent. They had a buffet breakfast the first couple days which was OK. Mainly Japanese food. But it was good. Not great. We had a set Japanese breakfast our last two days which was interesting. Very different for Western but very tasty. Great service. Really nice presentation.The onsen was outstanding. They have two one is open 24 hours per day. The other is from 3 PM until 11:30 PM. They provide Japanese robes in your room. Of course the folks use these to walk on down to the onsen and we saw a variety of guests eating breakfast in their robes..They have a nice shop in the hotel for drinks and snacks and gifts. Because it was so empty they did not have a lot of services open. There was no bar or restaurant available. We did have a car so we drove into town to eat and shop. Overall was a very nice place. I liked it. It is a little bit old and dated, but for the true Japanese experience, I think it was great. I would stay there again.
MICHAEL
MICHAEL, 4-night trip
Verified
10/10 Exceptional
May 17, 2026
Welcoming staff, nice accommodations, clean room, great views, wonderful buffet, and an overall memorable experience. Thank you.
Benjamin
Benjamin, 2-night trip
Verified
10/10 Exceptional
Apr 26, 2026
Nice Osen, clean, good environment
Bo Ki
Bo Ki, 2-night trip
Verified
10/10 Exceptional
Aug 12, 2025
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Yee fun
Yee fun, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Loved the hot bath amd staff
Doug
Doug, 1-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Private onsen on the balcony was amazing.
Melissa
Melissa, 2-night trip
Verified
10/10 Exceptional
Feb 25, 2026
깨끗한 객실, 친절한 직원, 호수 전경의 노천탕 너무 좋았습니다.
GYOSOON
GYOSOON, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2026
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Hôtel de standing plutôt élevé. Accueil et accompagnement jusqu'à la chambre. Chambre spacieuse à la japonaise et bien aménagée. Onsen sur la terrasse en plein air et futon préparé pour vivre une expérience 100% japonaise.
Petit déjeuner buffet japonais et occidental de qualité.
Très calme et très agréable, j'y ai passé un très bon moment pour se détendre, à seulement une petite demi-heure de Kyoto.
Das Zimmer war wirklich schön und komfortabel mit einem tollen Blick auf den See. Das Highlight unseres Zimmers war natürlich die private heiße Quelle auf dem Balkon. Das Personal war freundlich und hilfsbereit.
Das Frühstück war eher japanisch ausgerichtet und sehr lecker.
Das Wifi Signal in unserem Zimmer war leider sehr schwach, womit kein bis kaum Internet darüber zur Verfügung stand. Durch die Sonneneinstrahlung hat sich das Zimmer leider teilweise stark aufgeheizt und die Leistung der Klimaanlage konnte das nicht abfangen.
Der Lawson im Erdgeschoß ist sehr zu empfehlen und hat eine tolle Auswahl an Waren.