Very pleased with our stay. Selected a junior suite so probably better than standard rooms. Would come back again.
Keith
4 晚行程
8/10
Keyvan
3 晚商务旅行
10/10
Hotel incrível, quarto super moderno e aconchegante. Localização no coração de Madrid. Ainda tem um anexo dentro do hotel que dá acesso ao cassino. Voltaria novamente.
KARINA
2 晚家庭旅行
10/10
Great customer service
Mike
3 晚浪漫旅行
10/10
Juan Carlos
1 晚行程
10/10
Daniel
2 晚行程
10/10
Maritza
3 晚行程
8/10
Xian
1 晚行程
10/10
Modern, centrally located, upscale. On the busy Gran Via but I didn’t have any issue with noise though my room was on the Gran Via. Would recommend.
真实旅客
3 晚行程
10/10
Roger
4 晚行程
6/10
For a 5 star hotel charging a lot of money, I would expect a different kind of service. Example, buffet Breakfast is 34 euros and the selection of food and beverages is the one you would find in a 3 star. The room is good but despite being in the 5th floor, gran via is very noisy at every hour of the day.
andrea
2 晚商务旅行
8/10
Erica
1 晚行程
10/10
Jasper
3 晚行程
10/10
Excelente ubicación tiene el hotel para caminar a cualquier hora sobre la gran vía ! El servicio y habitaciones perfectas !
Adrian
4 晚浪漫旅行
4/10
café da manhã muito ruim, sala do cafe da manhã cheira a cigarro do cassino
Marcio
1 晚家庭旅行
10/10
Property is beautiful and in a great location.
Mariajose
2 晚家庭旅行
10/10
Ran
3 晚行程
10/10
James
6 晚行程
10/10
真实旅客
1 晚行程
8/10
Front desk excellent customer services but housekeeping is very poor .they do not sweep floor and do not refill coffee supply everyday
Haresh
4 晚家庭旅行
8/10
真实旅客
1 晚商务旅行
10/10
Great hotel and great location. Pricy breakfast though.
Patrik
4 晚行程
10/10
ahmet
2 晚行程
10/10
Amazing location, very helpful staff. Walk anywhere, clean and safe area and shopping and restaurants everywhere. Nice room and staff is very attentive.
Kevin
3 晚浪漫旅行
8/10
Rooms were big and modern, the location was amazing.