They do not answer emails or messages despite multiple tries- we could not go to Ortesei due to health issues and they would not help with a cancellation-- i would NOT use this hotel due to poor customer service
真实旅客
3 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 9 月 18 日
Peter
Peter,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 11 日
Absolutely horrible experience, correctly called the "chimney of Ortisei". There was smoke smell all throughout (in bedding, walls and hallway); couldn't even sleep because of smoke smell and noise. The lady at the front desk was drinking the whole time and encouraged the other guests (mostly bikers) to smoke and talked loudly until 2am. She was very unhelpful and rude. Don't stay here if you wanna wake up early for a hike (like we did). I wish I had better things to say abt our 2 night stay.
Nitin
Nitin,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 7 月 14 日
Per Platou
Per Platou,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 2 月 21 日
Prima verblijf.
Erg vriendelijke en behulpzame eigenaresse. Kamer was prima. Kussens waren echter erg dun en dat maakte het slapen iets minder fijn. Badkamer was schoon en douche werkte goed. We verblijven langer dan 3 dagen in de kamer, hadden wel verwacht schone lakens en handdoeken te krijgen, maar dat was helaas niet zo.
真实旅客
5 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 12 月 11 日
La struttura è conforme alla categoria (2stelle). Un piccolo suggerimento...eravamo alloggiati nella camera 21...una sedia sarebbe stata gradita. Per il resto ok.
VINCENZO
VINCENZO,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2023 年 10 月 11 日
Anna
Anna,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 8 日
Juha
Juha,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 6 月 29 日
Great property & friendly staff. Clean room/bathroom. Convenient location to the Betenia Bus stop to get around the area.
Suraj
Suraj,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2021 年 10 月 1 日
Felt very comfortable and welcomed. The owner was very sweet and friendly and went an extra mile and got bus tickets and route plan for us.
Deborah
Deborah,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2021 年 9 月 27 日
We arrived on time for check in and no one was there for 30 mins, then we were told we didn’t have a reservation and had to wait a hour for a room after 6 Pm.
Todd Alec
Todd Alec,1 晚行程
Expedia真实住客点评
8/10 很好
2021 年 9 月 12 日
Kristaps
Kristaps,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2021 年 9 月 8 日
CORRADO
CORRADO,2 晚行程
Expedia真实住客点评
8/10 很好
2021 年 9 月 3 日
Discreto il tutto. Gentilissima l'accoglienza. La colazione era più per ospiti d'oltralpe (salumi formaggi ecc...) In ogni caso c'erano marmellate Nutelline e pane caldo
Danilo
Danilo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 8 月 20 日
Lovely guest house, received a warm welcome and ideally suited for families. Great position, within easy walking distance of town and cable cars.
Susan
Susan,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2020 年 7 月 30 日
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 7 月 22 日
Wir hatten einen sehr angenehmen Aufenthalt im Hotel Sonnalp in Gröden und kommen gerne wieder.
Georg
Georg,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2019 年 9 月 23 日
Letto confortevole e ampio bagno.
Parcheggio riservato adiacente alla pensione.
Erica
Erica,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2019 年 9 月 2 日
Mauro
Mauro,7 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 7 月 31 日
친절하고 깨끗함
모든 시설이 깨끗하고 편리했으며, 주변시설과 할인받을 수 있는곳, 버스노선까지도 친절하게 안내를 잘 해 주었음.
MIRA
MIRA,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2019 年 7 月 22 日
真实旅客
4 晚行程
Expedia真实住客点评
6/10 好
2019 年 7 月 19 日
Sentral beliggenhet med begrenset tidsrom for innsjekk
Kun trapper, ikke heis
Greit nok for to stjerners hotell
真实旅客
3 晚浪漫旅行
Hotels.com真实住客点评
2/10 很差
2019 年 3 月 18 日
Ci è stata venduta la stanza con bagno .. ma il bagno era fuori in corridoio ...! Non parlano italiano ..