3rd time I've stayed here this year. Still good but definitely feel that standards are slipping. Most units are in need of maintenance and updating. We stayed in 3430 and the balcony door would not lock shut and the bathroom door caught on the floor. Lots of broken tiles in apartment and around pool area.
ALAN
ALAN,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
NICK
NICK,7 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Axel
Axel,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Marie Madeleine
Marie Madeleine,11 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Anbefales ☀️
Vi hadde en fantastisk uke på Hollywood Mirage. Leiligheten var ren og fin, alt så bra ut.Topp service fra personell også.
Eneste minuset er harde senger, det var alt fra rommet som ikke sto helt til forventningene.
Oppsummert så kommer vi gjerne tilbake ved en annen anledning.
Jeanette
Jeanette,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Although it’s a 25 min walk to the front the taxis are quick and inexpensive. There were 6 of us and there are plenty of 6 seaters so this was a pleasant surprise. Pool is great. Sunbed frenzy every morning but in school holidays we decided to just join in and accept this. Had to wait in a queue from 8am until 9am to ensure a sunbed in school holiday. Self catering but well equipped. Very comfortable bed, good and powerful shower and large terrace with a sea view. Could not fault this trip. Only wish would be that it was closer to the seafront and bars but I would 100% stay here again. We didn’t try the food. Drinks were average prices €3.50 pint of beer. Lovely heated pool.
rachel
rachel,6 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 26 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
The hotel is very dated and is badly in need of refurbishment. The pool area is pleasant but was constantly busy. I have been travelling for over 40 years and never have I seen people queuing to get a sun bed. The fact there isn’t enough explains it I suppose. One thing that really miffed me is a family left rubbish behind, pizza box, coke cans etc. The rubbish lay for over 3 hours before being cleaned up, not acceptable. We found, on occasion the staff to be rude and abrupt. On the positive side, the kiddies entertainment is excellent. Will we stay there again, not a chance.
George
George,9 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 17 日
Apartments big and clean , evenings entertainment bad suitable for toddlers only very loud music . Food was good but drink even water was not included in dinner , breakfast tea and juice was terrible juicec was either too sweet or watery . A main thing is that teens under 18 should be allowed in the gym if accompanied by an adult or if they have good prior gym knowledge as my son has been going to the gym for a year and has never been unsafe in the gym and knows what is safe to do and not but wasn't let in.dinner staff will force you to buy drinks even you are not ready to order. There was no commen area to sit where AC is we check out at 12cand flight was not until evening so just keep in mind there is not any comfortable area to sit in .The hotel is at hill be aware if can not walk uphill .
Kiran
Kiran,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Brilliant stay.
Brilliant stay as always. Perfectly clean, great staff and good atmosphere for kids and adults.
Will be back..for a 3rd stay soon.
Ashleigh
Ashleigh,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Great range of food on half board. Friendly staff. Great for children including daily kids club. Umbrella for balcony seems to be reserved for those with medical need so more umbrellas please!
Simon
Simon,11 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 23 日
The best hotel
Claudiu
Claudiu,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 21 日
Buona struttura, ma senza posti auto all’interno
Raffaele
Raffaele,14 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 20 日
Places close by to eat, drink and shop. However taxi's needed to get back from Los Cristianos centre as the hill and even the stairs up to the complex are massive. There is a shop on site as well as a spa, nail salon and hairdressers. Pool areas are nice, we used the lower pool as it was quieter and the last 2 days we got cabanas at Pool 3, which is good value for money in my opinion.
Louise
Louise,9 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 18 日
This is not a 4 star property. The rooms are very dated. They only change your towels every 3 days. Reception is unhelpful. Beds are poor. Pool is good tho
Carl
Carl,9 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 12 日
Staff very helpful and accommodating, Hotel offers a free bus service up/downhill to the beach front.
Julie Ann
Julie Ann,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Lovely spacious 2 bed accomodation on the top floor of the Whitehouse.
ALAN
ALAN,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Guacimara
Guacimara,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Nel complesso molto buona, peccato la mancanza di tranquillità per diversi episodi di persone un pochino "alticce" che disturbavano la quiete nelle ore serali nelle zone degli appartamenti.
Liana
Liana,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 20 日
Good but improvements needed!
Lovely hotel with very pleasant staff. The evening entertainment needs improving, though! Not all guests are families with very young children. The adult guests are the ones paying the bill and there needs to be some quality acts for the adult guests too not just in-house staff entertaining toddlers every evening.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
Great location. Spacious apart ..hotel.
Friendly staff!