We were slightly later than planned to check in but before the front desk closed. I felt that check in was rushed and seconds after they left, we had questions and returned to the office and no one was there--we used the phone to try and contact them to answer our questions (how to use the air conditioner, etc) and there was no response. We were able to get answers, but it took extra time. The room was great--there is a mini-split but only in the main room. It was cool while we were there so it seemed to work okay--but during a hotter time, I would worry about it being too hot. As the presence of air conditioning was a big factor in choosing accommodations on this trip, I wish they'd been a little clearer.
Jeanette
Jeanette,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
A nice, spacious accommodation in a convenient location. Very clean and up-to-date. Washer/Dryer was very useful amenity. Would be great for families. Staff friendly and helpful.
Johanna
Johanna,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
The place was very clean and welcoming. Location was just a quick drive to centre town and local attractions. Neighbourhood was quiet and safe.
Claude
Claude,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 7 日
Well kept property with onsite owner, friendly. Nice equipped kitchen. Own personal hot tub on your porch, private. Minor issue with tv and channels. The two negatives were the smell of unit and no lamps, for reading. Not walkable area.
Thomas
Thomas,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
We arrived early, the building very easy to find. Our apartment was ready so we were able to get settled before heading out for the rest of the day. The accommodation was very new and very clean, the hot -tub a definite bonus, and the host was very friendly and helpful, giving us advice on tours etc to do during our stay which we followed and were glad we did!
Gavin
Gavin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
A very lovely apartment to stay in, roomy, quiet and comfortable. It has alot of special touches to make this an outstanding property. The spa was awesome!
It would’ve been nice to stay longer than 3nights.
Liz
Liz,3 晚浪漫旅行
Wotif真实住客点评
10/10 绝佳
2025 年 4 月 6 日
The staff was very friendly and accommodating. The room was very clean and well appointed. The location was great, close to everything we needed!
Nicole
Nicole,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 21 日
Spacious Accomodation
Large lounge and kitchen.
Comfortable bed and dishwasher.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Morgan
Morgan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Great apartment with excellent shower and kitchen.
Christine
Christine,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Clean, very new appliances. Washer and dryer and dishwasher. Close to shopping mall. Two bathrooms. Large living room. Much better than a hotel. We could walk to restaurant.
Pierre
Pierre,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 27 日
I splurged on this place because of the laundry and the free bicycle. The manager/owner was extremely kind and accommodating, however the laundry machine did not work and there are not bikes available which needs to be updated in their advertising. The owner lent me their personal bike which as I said very kind— however the tires were flat and in the end it was unusable. I was counting on having the bike as transportation—I do not recommend staying here without a car! The laundry alternative was inconvenient and so while I appreciate the effort it was not remotely a 5star experience or worth the price— I spent my entire stay figuring out workarounds to what was advertised but not functional or there when i arrived. Searching past reviews, I’m not the only person who experienced this (constantly not working laundry) and a lot of the good reviews are for the kindness of the owners more than for the place— I would recommend the adjacent property w same owner/management for much better value.
Charles
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 25 日
A great location & very comfortably stay
This place provides all you need for any duration stay. The lodging is spacious, there is a wonderful 2-person private hot-tub on the patio, and a fully provisioned kitchen. It is also centrally located for all events in/around Rotorua. And we really appreciated the tea/coffee being replenished daily. I would highly recommend staying here.
Janine
Janine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Fantastic.
Beautiful presented, great attention to detail and super helpful and friendly
James
James,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
A very large room! Comfortable and quiet.
Gillian
Gillian,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 1 日
5 Sterne Apartment trifft es genau . Die Unterkunft liegt nicht weit vom Zentrum . Parken vor der Haustür. Im Apartment ist alles vorhanden was man braucht - selbst an das Waschpulver für die Waschmaschine wurde gedacht. Super bequemes Bett. Alles noch ziemlich neu und sehr sauber. Wir haben uns sehr wohlgefühlt.