The apartment was well equipped and clean. The staff were friendly but some overly so, such that it can seem fake. During check in the staff member did not explain everything clearly, instead showed us a page with the hotel amenities and asksd us to take a photo of it. The pool and beach area are lovely. One thing I wish the hotel had done was promote their activities. We stumbled across the paintball and archery in the nearby woods and had not even known it was there. The hotel was quiet with low occupancy so promoting the avaliable activities including water sports would have made sense. The hotel is value for money when compared to the sister hotel, the very expensive Banyan Tree right next door. The food in the resort is average, nothing special and I thought it was expensive for what it is.
Richard
Richard,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Overall a great experience! Spa at Banyan tree is not value for money.
Agnes
Agnes,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 29 日
Courteous staff, and a room with a beautiful beach view and access.
It was disappointing that some F&B options in the menu of the main restaurant (Vista) was unavailable during the expectedly high occupancy Christmas holiday period.
My wife also tried out the spa and wasn’t too impressed with the treatment and ambience.
Hope to see improvements if we do decide to come again.
Muhammad Faiz
Muhammad Faiz,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Great acco. Wonderful service. Beach was great. White sands and friendly surf. Activities are abundant.
Mahesh
Mahesh,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 16 日
Patric Jenefer
Patric Jenefer,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 19 日
Staff were friendly and helpful
Jane
Jane,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 28 日
The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing.
The room was fine, clean and equipped with everything we needed.
The facilities were great with good options of activities for a family.
The breakfast was amazing and again with super staff.
The location is beautiful, quiet and peaceful.
Stephane
Stephane,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy.
Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc
Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks)
All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
Elyssia
Elyssia,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 7 日
Relaxing family holidays
Our room is on the second floor with the balcony facing the car park. There are multiple blocks with multiple stories, so do not expect ground floor balcony like those shown on photos. The staff are very friendly and helpful. Food is price like in Singapore with additional 21% taxes. Took grab to Lagoi Bay which cost >300K rupiah. Hotel provides shuttle to the same place but with limited timing. A good place for families to have a relaxing time by the beach nonetheless. Tips: make use of the free activities provided by the hotel such as tree trail and bird watching walk in the morning. Note: Their forest hike requires covered shoes.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Great beach with swimming pool, staff r so polite and welcoming must stay if you r in bintan
Kunal
Kunal,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Beautiful place and amazing, welcoming staff. We only stayed for two nights, but felt so refreshed. Would highly recommend.
martin
martin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Katie
Katie,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
My stay Cassia was excellent. The room was beautiful and well maintained
Shrawani
Shrawani,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
Belinda
Belinda,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Divya
Divya,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!!
Sarah
Sarah,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Perfect beach
Comfortable room and perfect beach!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Relazing stay on the beach
Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.