Casa Ambar is a lovely place to stay with a rustic vibe and lush grounds.
The reception is very kind and helpful.
Beach is across the street. Cute boutiques and shopping all in the area. Perfect location! Solo female traveler and I felt safe at the property.
Whitney
Whitney,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Vikas
Vikas,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Me siento en casa!
Gregorio
Gregorio,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Cheap and simple but nice
Cheap and nice
Gilad
Gilad,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 14 日
This is one of my worst hotel experiences ever! I can't even call this a hotel, it was a step up from camping. While receptionists were very sweet, communication with the hotel wasvery poor communication. They don't answer the phone, and reply sporadically to whatsapp messages. The property ran out of running water multiple times and they offered no solutions. When it did have water, the water pressure was hardly a trickle. Worst of all was the cleanliness. I requested multiple times for my room to be cleaned only for it to not happen until my last day. Worst of all: the bugs situation! I had bugs literally in the bed biting me! I can see them and when I informed the hotel, they offered no solution or recompense. I even just asked if they can changed the sheets (which they should have when the room was cleaned) and they wouldn't! They offered no bug spray, a bug zapper, nothing! Totally unacceptable. I'm reporting this to Expedia.
Trystan
Trystan,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 13 日
We booked this hotel for 5 nights but arrived be day late for check in and they gave our room away. No refund. We tried calling them and they never answered their phones. Once we arrived they had no manager on site and they stated they only communicated through wats app. We are extremely disappointed. Lost almost 1k. This is fraud. Extremely dissapointed.
Ana
Ana,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
This boutique hotel is really lovely, decorated like in souther Spain. My room has a very tall ceiling and a big balcony. The shower is probably the biggest I’ve ever seen in this area of Tulum (I changed hotels 4 times in 2 weeks as everywhere was sold out). The bed and pillows are very comfy.
The drawback is there is no fridge in the room (there is one in the public kitchen where you can cook).
The staff is very friendly and ready to help.
Beach towels are provided but there is no free access to the beach (there is a campground hotel right in front where you can pay 200 pesos to go to the beach, other beach clubs require a minimum spend).
The hotel is in the epicentre of Tulum’s clubbing scene. Be ready to hear some music day and night, not very loud but the clubs are all nearby.
Gilles
Gilles,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 27 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 23 日
Todo excelente y contenta con el servicio de Nemesio el encargado súper atento a las necesidades que se ofrecían. Me gustó mucho solo se batalla un poco con el agua caliente de la regadera pero en relación precio calidad muy bien todo 🙌
eduardo
eduardo,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 18 日
Araceli
Araceli,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 11 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 12 日
Casa Ambar is Permanently Closed. We were very surprised to find this out.after our arrival. .
Tosha
Tosha,2 晚行程
Orbitz真实住客点评
10/10 绝佳
2024 年 6 月 24 日
Solo female traveler loved my stay
I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.
Jackee
Jackee,5 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 5 月 27 日
Nice spot, hotel zone
Nice little place tucked in the hotel zone..in a great location..
Nice service from the from desk lady.. Very helpful.
An Eco friendly place that uses solar power during the day. AC turns on 9pm-5am...never been to a place that restricts..but I understood the concept..
Nice spot..if they get the ac running all the time will def be back!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 14 日
This hotel is located central in the hotel Zone walkable to all the good restos and beach clubs! Although wifi wasnt always the stongest Liz and Aiden made up for it they were extremely welcoming and accomodating inlucding liz who cleans always with a smile on their face and addressing me by name! Thank you for a great stay!
Dino
Dino,6 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 5 月 5 日
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 4 月 29 日
Terrible place. Not sure who writes theses reviews but this would never be my recommendation for anything. One step above camping. Thats it. They didn't pick us up at the airport air conditioning turn off before the time which is only on 9pm to 7am
no cups. Cant use the water. Toilet dont flush
Hair dryer usage not not permitted no towels. No beach not a cooler or one single thing. My camper has more to offer.the location was the only thing worth mentioning. A water jug got broke by total accident and they actually charged us for it. That would be like breaking a glass at a restaurant and they charge you. Than upon check out once again no return to the airport with a attitude of check and negotiate on the street. Nothing like was everything ok. Why because it was horrible. They say the sister hotel which is miles down the road has pool. If thats what you call it. But the same junkie place. But it does have beach access. Thats its savior. So recommending this place that i took others recommending people is a joke. Dont stay here. You will hate your life.
Pamala
Pamala,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 21 日
Kimberly
Kimberly,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 4 月 15 日
Andrea Marcela
Andrea Marcela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 5 日
El personal muy amable y te ayudaban en todo
Maria
Maria,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 3 日
Casa Ambar has a great location near all the activity on the beach. The place was spacious, well kept and the staff was exceptionally friendly. In particular, Liz was very helpful! She was kind and gave great recommendations and made our trip much better! 10/10 would recommend.
Phil
Phil,4 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 3 月 30 日
Dacia
Dacia,5 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 3 月 27 日
Eliana
Eliana,4 晚行程
Expedia真实住客点评
2/10 很差
2024 年 3 月 14 日
Never clean the room and bad area is not close to the beach