Stayed 5 nights, hotel is centrally located on a pedestrian only street. After Uber dropped me off, Rafael came to help bring my luggage to the hotel. He gave a very warm welcome, checked me in, offered me free breakfast and I didn’t have to wait for my room.
I am highly sensitive to fragrances. A lot of hotels I haven stayed at, have strong fragrances. When I entered my room, I immediately noticed there was no fragrance! My room was very quiet, spacious, bright, had 2 bathroom windows, bed was very comfortable.
Knowledgeable hotel staff provided a free walking tour to get familiar with Lisbon history and what to see and do.
My room included complimentary extras - bottled water, mini fridge beverages (beer, Coke, juice) that were replenished daily.
Housekeeping kept my room very clean, provided turn down service, mini bottles of red and white port wines.
There was complimentary coffee, tea, fresh juices, bottled water, apples, cookies, natas in the hotel lobby.
Pedro always provided a friendly and warm welcome at breakfast. Buffet was excellent, including an omelette station,huge variety of fresh quality food items.
Location of hotel could not be any better. I could see the water as soon as I stepped out.It was surrounded with many restaurants, shopping and points of interest all within walking distance.
I had a wonderful stay! All Hotel staff, notably Rafael and Pedro provided excellent, friendly, helpful, kind service.This is better than a 4 star
hotel!