Not allowed to check-in. Secured a five day stay with a credit card. The hotel cancelled our stay without even so much as a heads up phone call. The woman working at the front desk was belligerent and hostile, wouldn't allow check-in and stated the hotel was full. There was inventory available online at the hotel which made him assume this statement was false. We did not even receive an e-mail to notify us that Home2Suites had cancelled the reservation prior to his arrival. We were charged for one night and parking despite no stay.
Kelly
Kelly,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Jennifer
Jennifer,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Andrew
Andrew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
mark
mark,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Staff very friendly and property is clean.
Would have liked a safe tor valuables and a more comfortable bed. The bed was also very squeaky.
Shannon
Shannon,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
There was a dirty towel left in the restroom when I arrived and the shower looked as though it had not been cleaned very well. There were hairs on the walls
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Nice hotel
Nice location with comfortable room. Staff was very helpful. Breakfast was fine. Bath towels could be a bit bigger.
Deborah
Deborah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Peggy
Peggy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Jennifer
Jennifer,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Hotel and room were great. Clean, friendly staff. Would stay again for sure.
Michelle
Michelle,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Great service wonderful staff.
Norma
Norma,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Laura
Laura,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Everything seemed good. I missed the breakfast though as I had slept in.