Expedia and the bay beach website both have totally incorrect information about this hotel.
There are no safes in the rooms (huge issue for me)
There is no turndown service
The complimentary mini bar is not resupplied daily (it is never resupplied)
Internet issues
I wasn’t offered a welcome drink
Dr David
Dr David,5 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 3 日
Stein
Stein,6 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 28 日
The property sells itself as a 5 star hotel.
In reality, it's more of a good hotel for someone on a tour rather than a stay of over a couple of days.
The swimming pool has 8 wooden un padded loungers and a couple of tables, thats it!.
The hotel advertised room safes, we were told sorry most rooms don't have safes but they did have free to use safe boxes behind the reception.
Friends were given a room with a safe, but it wasn't bolted down.
The hotel advertised usb and cable free phone charger, neither exised.
The refilled free mini bar was a can of coke and can of sprite, 1 bag of peanuts and 1 crisps, 2 water bottles and tea and coffee, the only things replenished was water and coffee.
Breakfast was reasonable, apart from the hot food wasn't kept warm in the serving dishes, apart from the 1 day a VIP chinese tour arrived.
The balcony was so small you couldn't even turn around comfortably.
The hotel is heavily used by Chinese tour groups and is very busy with them 24 hours a day, with a lot of coach noise associated with that.
Geraint Iorwerth
Geraint Iorwerth,13 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 25 日
This is advertised as a 5 star property, however it is closer to a 2 star. While the reception and dining areas are nice, the rooms are outdated, old decor and in need of general maintenance. To communicate with staff in English you definitely need to use google translate. The property asked for a 1000 baht deposit without explanation and also took payment before the end of the stay. Breakfast choice was ok, however food that should have been hot was generally cold. There was no safe in the room and tea/coffee wasnt replinished.
marie
marie,10 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 18 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 12 日
Better looking and newer looking than other hotels in area
Warren
Warren,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 8 日
Perfect
Bent
Bent,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 7 日
Cato
Cato,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 4 日
Cato
Cato,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 16 日
William
William,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 15 日
Close to beach, good staff, no shower curtain made floors wet and slippery though, but very good stay..
William
William,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 9 月 25 日
The rooms have a deep tub and a wall mounted hand held shower head. There are no shower curtains so water gets everywhere in the bathroom no matter how careful you are with the hand held head. In room safe not bolted down in first room I stayed and second room safe couldn’t be programmed
Thomas
Thomas,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 7 日
The bed was very hard and they had no other options. The lack of a shower curtain left water all over the bathroom. The in room safe wasn’t secured to the wall so it could be carried away so basically it was useless.
Thomas
Thomas,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 25 日
michiko
michiko,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 18 日
Cet hôtel semble recevoir beaucoup de bus de touristes chinois chaque jour mais ils arrivent tard le soir et partent tôt le matin et prennent leur petit-déjeuner dans un restaurant qui leur est réservée, donc il n'y a aucun désagrément pour les autres hôtes principalement thaïlandais par ailleurs.
Michel
Michel,4 晚家庭旅行
Ebookers真实住客点评
8/10 很好
2024 年 4 月 19 日
Clean and tidy. Staff lovely
Recommend this hotel, will stay again.