The hotel facilities are in very good shape.
I'm downgrading because of the lackluster service:
- no room ready for check-in at 14:10, citing official check-in time at 15:00
- not enough towels in the room (and telephone broken so that I had to go downstairs to ask for more)
- the heaters for the sausages/potatoes/etc. of the breakfast menu had run out of fuel so that they were only lukewarm; after pointing it out, they were replaced only slowly so that we didn't get hot items for the breakfast
- no toilet brush in the room and toilet bowl not cleaned by housekeeping either
- stored luggage kept openly next to the reception desk without even pretending they're keeping an eye on it
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
brian
brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Christian
Christian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
LUCILENE DE
LUCILENE DE,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
I wouldn’t stay here again
I really did not enjoy staying at this hotel. The woman at the desk in the afternoon was rude and incompetent. I bought breakfast with my room and I was told despite proving this that it was not in the system. I would not buy breakfast there is a friendly cafe across from the hotel and the food is better with proper machine coffee. The chef appears to only be able to cook for a buffet. Prawns oil pil came in a funny sauce, no garlic or chilli as promised. The chef also does not know how to cook a steak medium rare. The drinks are over priced but I think this is a Moroccan thing. Don’t buy a gin and tonic they charge you for the gin and then the tonic making the dish ink 13 euros. All this said the girl at the desk in the mornings and the guy at the bar are warm and friendly. The last issue is the hotel appears to have the oldest and dirtiest towels I have ever seen in my life. Despite having them changed three times they were still grey and tattered. Despite this I am yet to receive even a refund for the breakfast they did not give me. If you don’t eat a meal they won’t refund it even if it is inedible.
Natalie
Natalie,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
mohammed
mohammed,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Pas tres satisfait cette fois. Il manquait toujours le tapis de bain et le 2eme jeu de serviettes. Il fallait toujours courir aprrs la femme de menage pour les reclamer.
L'aspirateur semble ne pas avoir ete passé dans la chambre depuis un moment.
Christine
Christine,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
ko
ko,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Hôtel classique, pas de surprise. Personnel très serviable et sympathique. Chambre propre avec climatisation. Seul bémol, la vaisselle est parfois mal lavée.
Dylan
Dylan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Rachida
Rachida,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Ljiljana
Ljiljana,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
İdeal
Konum olarak çok güzel ilk gün çarşafı biraz kirli buldum ama diğer günlerde her gün temizlendi ve temizdi.
Sedat
Sedat,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Hasiba
Hasiba,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 23 日
Great location, but not a friendly staff, specially the tall lady at the reception.