La atención muy buena, pero las instalaciones estan detereoradas, las habitaciones se inundan, cambiamos 4 veces de habitación porq hay michas en mañ estado, las camas tienen moho, los aires igual, le falta mucho mantenimiento y mejorar el aseo, los baños tienen las perillas oxidada,
Jeisson Andres
Jeisson Andres,3 晚行程
已验证
2/10 较差
2025 年 12 月 5 日
La habitación muy pequeña sucia sin nevera descuidada
carlos
carlos,1 晚行程
已验证
4/10 一般
2025 年 6 月 28 日
This property needs better management
At night loud music
Dogs in the swimming pool. Terrible
Bathroom not cleaned
Very few positive things to comment…..
Nestor Eliecer
Nestor Eliecer,3 晚行程
已验证
6/10 不错
2018 年 3 月 28 日
Nice hotel but a little disappointing
Hotel looks beautiful from the outside and the rooms are fairly new. But there were a few glitches like there was no wifi in the rooms even though it was stated several times on Expedia that there was in room wifi. There was no phone in the room so if you needed anything you had to leave your room and walk across the street to the other half of the hotel where the reception desk was. I noticed the side of our sheets on the bed appeared a little dirty but ignored it, however was very irritated when after 2 days of being there they did not clean our room that day even after we asked the manager for the cleaning staff to clean our room. Finally at night we asked them again and they told us they didn’t have any clean towels to give us. The cleaning staff basically didn’t seem to enthusiastic about cleaning but we did end up finally getting clean sheets and 1 clean towel. Also breakfast was not included which is very rare for Colombia. They also didn’t “allow” us to drink our own alcohol on the beach which is also something I’ve never heard of in Colombia. Property was undergoing renovations also so perhaps explains the no wifi. The staff in the kitchen and by the beach were very friendly and helpful so we give them a 10! Overall reasonable price for a busy holiday period and pleasant property but just some things to be aware of.
T
T,3 晚行程
已验证
4/10 一般
2022 年 3 月 7 日
Noisy, not working wifi, only cold water, using salty seawater for showers
Henrik
Henrik,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 30 日
buen servicio
Yuranis
Yuranis,1 晚行程
已验证
10/10 绝佳
2021 年 5 月 5 日
Linda las instalaciones, la piscina, la zona de descanso, el desayuno. La atención del personal de recepción no es buena. Se supone que si hago una reserva directamente con el hotel la tarifa mejora queria quedarme dos noches mas, me fui para el hotel del lado.
真实旅客
1 晚行程
已验证
10/10 绝佳
2021 年 4 月 27 日
Excelente
El hotel en general estuvo muy bien, el staff muy muy amable y los desayunos deliciosos :)
El wifi no me sirvió pero no fue un problema, me ayudaron con lo que necesitaba.
Vane
Vane,4 晚行程
已验证
8/10 非常棒
2021 年 3 月 9 日
Buena
diego arturo
diego arturo,4 晚行程
已验证
2/10 较差
2021 年 2 月 17 日
Un hotel perverso
La atención desde el inicio fue terrible mal informados del sistema del sitio en donde me
Hicieron la reserva me bloquearon la reserva sin yo haberla cancelado y me dejaron casi que tener que buscar por mi propia cuenta una nueva opción de hotel eso no se hace y no tuvieron penalidad alguna y cuando uno cancela una reserva a uno si lo penalizan
Antonio
Antonio,2 晚行程
已验证
2/10 较差
2021 年 2 月 14 日
They canceled my reservation without telling me.And i found out when i got there.Staff was not friendly.The Shower water was salty,Leaking bathroom ceiling.I finally stayed for one night and the charged me $49 When through expidia was $45 for 3 nights.Towels you have to go to the reception way across the street.Both of my towels were wet and they acted like they didnt want to give me a third towel.