Very clean and spacious room and good customer service, however we experienced a few issues.
Firstly, the rooms are noisy as they partition wall and ceilings seems thin and/or not properly sound proofed. We were hearing noise from both neighbours and room at the top level.
Secondly, our package included breakfast, and we were not happy as it was not to the standard of a 5 star hotel. The breakfast was Alacarte with limited options. As an example, only one drink was included and we could not order both juice and coffee. Moreover, you would need to set a time to go for breakfast, and more importantly every morning we had to wait up to 45 minutes after ordered the breakfast.