可以免费取消我在度假酒店的预订并获得全额退款吗？

是的，度假酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

度假酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

何时可在度假酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：22:30。提前入住需要支付一定费用（视供应情况而定）。退房时间为 11:30。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

度假酒店周边区域环境如何？

从度假酒店仅需12 分钟步行可至纽波特修道士步道购物中心。

加的夫度假酒店住宿优惠| Hotels.com 好订网

Q: 度假酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

8/10 很好

2024 年 7 月 2 日

chi yu，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 20 日

Nice central location in Newport, the room was clean and spacious (room 15 I had stayed in) Parking was ok

Justin，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 18 日

David，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 11 日

Good stay

The hotel is being refurbished but overall good value for money, breakfast was good too though no bacon available 😋

Kevin，1 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 9 日

On site parking for 8 or 9 cars. Check in disappointing, after driving nearly 5 hours it would have been nice to sit and relax for the 25 m8nutes before check in, which is 3 o'clock. We were greeted by a locked door and a sign saying "Check in 3 o'clock." We were allocated a room in the seperate annexe, not so good, obviously, for breakfast or if reception was required, if it is raining. On check in the staff were polite and informative. The decor, in general, was excellent, modern and funcional. It seems everywhere has had a recent revamp/upgrade. The room was roomy and, also, in "as new" condition. The ensuite shower room was very well laid out with an excellent shower. Hot water was "a plenty" and very quick to reach temperature. One oversight, in our opinions, was the lack of heavy curtains. The blinds in the bedroom are not ideal for security or light ingress. Tea and coffee facilities provided, but, no milk ?? Too inconvenient, in the rain, to walk to reception just for that. The bed was comfortable, however, the sheet and quilt combination was not to our liking. Breakfast, a small time window, was available 7-8.30, not ideal except for business/working people. No sausage or bacon ?? Turkey rashers ?? I know why, but, you can't really call it a "full English." Unacceptable. "When in Rome." etc. Aisha, the lady serving/cooking our breakfast, was very friendly, efficient and attentive. Checkout was another "unmanned affair" being instructed to leave our key on the table.

James，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 9 日

Good value hotel

Nice clean and comfortable place, good breakfast too. All staff i met were friendly and helpful. The only issue i had was the external noise, it is on a very busy road and some windows didn't quite close fully. However I would definitely stay again.

Stephen，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 26 日

Shower was held by zip ties, stains on the bedding but other than that it was alright for one night. Front desk staff not too friendly, I guess it depends on who’s there

Anna，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 25 日

Paul，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 24 日

Impressive hotel and didn't expect it

Hey all What a suprise this booking turned out to be. I cancelled initially to see if I can get a cheaper hotel, but rebooked for same price(😌🙏thankfully) £80 but worth it. It's in an ideal location of Newport, motorway within a mile away. The two major Welsh cities aren't far off - even Bridgend that I visited prior to checking in, isn't far away. The best thing about the hotel is it is operated by a family of people who care and provide the best customer service - a Pakistani family, so Muslims who book with the breakfast only option, can be rest assured that it is 100% halal. The signing in is easy and Umar makes it very quick and hospitable. There's loads of parking. Rooms are clean and very elegantly designed. Breakfast is delicious the young woman and the the chef provide excellent food and theres great options for breakfast too - thank you so much to you both. I was really impressed with the pear tree at the back outdoors as your directed to your room and the our host allowed us to take some for ourselves - the pears taste really nice by the way 😋 Forgot to mention there's not much to see in the actual city of Newport but shouldn't put you off from booking the hotel as I mentioned the other cities nearby. I'll be back at the hotel when I visit the North of Wales when I'm back soon. Overall the Gateway hotel is a smooth one night or a weekend stay - Thanks so much to the host and his family. Will be coming again in the future.

M J，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 14 日

Wendy，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 11 日

Simon，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 9 日

carla，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 1 日

Upgraded

A lot of money has been spent on the hotel so you can safely ignore older reviews about the poor state of the property and furnishings.However the unfinished electrics are a bit concerning and the hotel signage needs improving - very easy to miss it.

Ian，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 19 日

YASH，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 15 日

Nice property that appears to be in the middle of a refurbishment. Reception staff had gone out when I arrived so had to wait to gain access to the property. Room was comfortable with newly fitted carpets, however no air conditioning or fan available, this meant leaving the window open and noise pollution from outside resulted in a disturbed sleep. Large shower in the bathroom with plenty of hot water and good pressure. Breakfast was average and only served until 8:30am.

Judith，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 13 日

A great trip, it was handy to Walk into Newport to catch the tea onto Cardiff for a concert. You can see a major reverb has been done on the property. Lovely and quiet.

Gary，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 8 日

My wife and I booked the Gateway just a few days before our stay, as we were attending an event in Cardiff. It turned out to be a very good choice. I'd rang in advance to see about early check-in, which was helpfully accommodated by the staff, and our room was just what we needed for one night. It was comfortable and clean, there was parking outside, and the breakfast the following morning hit the spot too. It was no more than quarter of an hour on foot to Newport train station, all main road and into the centre, and we had no problems walking back after midnight. Don't expect high-class luxury but if you just need a base for your stay before going off elsewhere, you won't go far wrong.

Gareth，1 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2025 年 6 月 29 日

Unappealing

William，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 8 日

Very clean tidy and friendly staff

Stephen，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 4 日

Ok for the price. Unfortunately no hot water in room.

Anthony，1 晚行程

Expedia真实住客点评

2/10 很差

2025 年 6 月 1 日

On first appearance the room looked nice, at bed time I discovered body fluid stains on the bottom sheet and holes in the duvet cover, we used the top sheet to lie on, the bottom sheet was too small for the mattress, the toilet roll was virtually empty and I had to use tissues out of my bag, breakfast time was a disaster, the continental breakfast was extremely minimal, on the full breakfast only turkey rashers were on the menu, not offering normal standard bacon, i have intolerances and allergies to certain foods, so opted not to have the turkey rashers, my food came nicely presented and the staff are lovely, I cut into my sausage, the texture and colour didn't appear normal to me so I queried what the meat was and discovered it to be chicken which I am allergic to, I asked if anything else on my plate was cooked in the same pan as the sausage and was told that the hash brown was cooked with the sausage. If I'd have eaten these products then I would have been extremely poorly, the menu never stipulated that the sausages were made from chicken and we were never asked if anyone had any allergies. My breakfast was totally ruined. My overall experience is 2 out of 10 and I wouldn't recommend this place to anyone, the dining area acts also as a storage space as there are kitchen items and a oil filled radiator stored underneath& around a table, also a large linen press. How this establishment got rated as a hotel beggers belief. A partial refund would be most welcome

Julie，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 5 月 24 日

Christopher，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 5 月 24 日

Emma，1 晚行程

Expedia真实住客点评

6/10 好

2025 年 5 月 4 日

Our room was clean but was small

Linda，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 29 日

Very pleasant ☺️

Lovely clean modern room. Lots of clean fresh towels. Nice thick carpets and so no disturbance from below room. Large shower area with good water pressure. Sadly it had no shelf to put shampoo and shower gel whilst in there. Lovely white cotton bedding. The only minus with the room was that it was very warm, i know its i Wales and not noted for warm weather. A fan in the room would be a good addition just in case any more warm days bless Newport. Breakfast was plentiful and the ladies very pleasant too. I had requested ground floor if possible due to my poor mobility, i was emailed a day after booking to say no family room available on ground floor for my date. I asked for a room as near as possible to the stairs as i would manage them albeit slowly. We stayed in room 14 which was at the top of stairs. A really nice place and would definitely stay again.

Adele，1 晚家庭旅行

Hotels.com真实住客点评

度假酒店

Gateway Hotel

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常见问题

可以免费取消我在度假酒店的预订并获得全额退款吗？

度假酒店是否允许携带宠物入住？

度假酒店是否有停车场？

何时可在度假酒店办理入住和退房？

度假酒店周边区域环境如何？

点评

关于度假酒店的点评

好

8.0

5.4

7.6

7.4

7.4

点评

8/10 很好

chi yu

8/10 很好

Justin

8/10 很好

David