In all honesty, I really would like a refund or some type of compensation. Me and my girlfriend stayed for 7 days and every other day we had to keep asking for clean towels at the front desk. I personally had to clean the pool out myself because there were bugs in the pool after the hotel manager claimed that the pool guy came and cleaned it. I could not connect to the WiFi either. And the last day the only working elevator stopped working so I had to carry our bags down the stairs multiple times
Bryan
Bryan,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Worst place I have ever stayed
Bedbugs! Fleas! Nasty!! Body hair and dog hair everywhere! Tub was disgusting! Breakfast was a joke! Broken elevator and the other sounded like it was on its last leg. The inspection date was expiring in less than a week. The air freshener they used was so strong you could barely breathe! You wake up tasting air freshener and with a sore throat. Staff was not helpful at all. No compensation was offered after showing them all the bedbug bites all over 3 of my family members.
Christy
Christy,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 30 日
Richard L.
Richard L.,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Paris
Paris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Nice stay
My stay was great, it was clean, quiet and comfortable.
Christie
Christie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Ricky
Ricky,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Fellicia
Fellicia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Ricky
Ricky,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Room not very clean staff refused to switch out towels told us too busy with check outs.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Raven
Raven,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Kandrell
Kandrell,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Deborah
Deborah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Ms. Hamilton
I kept smelling smoke. I think it was the heater coming on I didn;t like it.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
No issues.
Tom
Tom,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 15 日
Very nice hotel, clean, and quiet. I will stay my next visit to Mobile
Stephanie
Stephanie,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
phaidra
phaidra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Great!
Rajiv
Rajiv,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Very spacious room. Property clean and quiet. Conveniently located.
Simone
Simone,3 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 3 日
Room was supposed to be a king suite, got a 2 queen room instead. Refrigerator didn’t work and TV did not work correctly. Couch had not been cleaned properly.
Katlyn
Katlyn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Marc
Marc,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
Not as clean as other home2suites. Needs updating. TV s are horrid! Staff not very courteous.