The worst I ever had was during my ten days stay, there are rubbish/loading station just located opposite at the side of the building; unfortunately our two bedrooms are facing this direction, so the terrible and disturbing noises started from the very early morning until 9 am or so every day; there were only 3 toilet paper rolls on site for total 10 days stay as well as the complimentary tea and coffee; we requested for new supply but it never been given then. They offer free cleaning after 1 week stay, but just changed towels and bedsheets; no vacuum at all I can still see visible hairs and dusts around the unit especially in the toilets.
However, the whole entire building is very new and public access to the city is quite convenient, especially there are two supermarkets located at the same street within a 1 min walking distance to get whatever you want!
Stella
10 晚行程
8/10
Teri is a new apartment, reception only work for 11:00am to 8:00pm . Only 20 mins by walk to the City . The tram station just 3mins walk from the apartment. Tram no, 12 only take four stop to southern cross station . Everything is so convenient cafes and supermarkets just next of the apartment . And the South Melbourne Market only fees minutes walk from the apartment. But after 4:30pm the street and that area will become quite all shop close . Only one thing for me , The WiFi not so good on my first night . so I ask their staff to improve the WiFi on my second day , She is very nice and helpful to improve the WiFi For me .So the WiFi is good service in my other days .
I will stay again .
Yip
10/10
Great value, very clean and tidy and excellent customer service experience.. highly recommend it :)
Aymen
1 晚行程
10/10
Josh
1 晚行程
6/10
The property is well situated and the normal staff Monday to Friday are exceptional. Craig is amazing and unbeatable... unfortunately he was nowhere to be seen on Sunday when I needed to extend the stay. No less than 8 physical visits to the office, 12 phone calls and messages sent. Only to have to rebook online with a $100 increase in rates and was left to ferry luggage to a vehicle to only an hour later return it to the new booking. I wouldn't have liked to have had an emergency take place and needed managements attention
Zac
2 晚行程
6/10
Had paid through Expedia for an Executive apartment with city views. Unfortunately was allocated an apartment with a view of the next building. Was shown an apartment at a higher floor with partial city view, however the room was a lot smaller so had to settle with the original allocation. Was told that there were no executive suits in the building.
Narend
3 晚浪漫旅行
6/10
Apartment was comfortable and reasonably priced.
Unfortunately the poor communication with them prior to my stay was appalling. This really let it down and caused me a great deal of anxiety. I wasn't due to arrive until after 6pm and, despite sending them a copy of my ID and credit card, as requested, this was not acknowledged. Instead, a couple of days later, I received another message via Expedia telling me check in closed at 6pm. A further message from me went unanswered. In the event I was provided with instructions on collecting my key and accessing the block late ib the afternoon of my arrival. This was accompanied by short videos of the process which was helpful.
Kelly
8 晚行程
10/10
Stayed here for a week for work. The place is very accessible by public transport and if you have your own vehicle then found multiple parking options.
Convenient as the supermarket is next door.
Found it quiet and peaceful and the apartment was clean too with all the amenities you need.
Communication with the team was very good, with a prompt response to any questions. We arrived quite late in the night and found the keys quite easily.
Rohan
5 晚家庭旅行
8/10
Generally a very pleasant unit.
2 problems-1. one of the fobs for area entrance didn't work.
2. Unable to connect to free wi-fi
ERIC
2 晚行程
10/10
RAMFEL
4 晚行程
10/10
David
2 晚行程
2/10
Up and left, did not stay the night as we there where cockroaches everywhere.
Unpleasant experience.
Kylie
1 晚浪漫旅行
10/10
Staff were fantastic, location great, room was good! We will be staying here again & again. Claire :)
Claire
1 晚浪漫旅行
8/10
Great Location
Dog Friendly
Secure Parking
Andrew
4 晚行程
2/10
Wasn’t notified that there was a plumbing issue until we arrived so no toilet use between certain time, noisy very loud music played until almost midnight, then an argument to get it turn off so people could sleep. This is our go too place to stay when we visit as it’s dog friendly, however this night was the worst night we’ve had during our many stays.
Amanda
1 晚行程
10/10
Peter
5 晚行程
8/10
cameron
1 晚行程
10/10
phil
4 晚行程
8/10
I feel it was worth the money and likely to stay there again.
What we didn’t like was the toilet seat was loose. Also the balcony window needed cleaning. Otherwise was a nice place
Carmen
1 晚浪漫旅行
10/10
Location was perfect. Apartment was clean, comfortable. No complaints.