Hostal Royal Cruz

3.0 star property
Central hostal connected to the convention center, steps from Plaza de Santa Ana

Choose dates to view prices

In the heart of Madrid, Hostal Royal Cruz offers a warm welcome with a daily manager's reception and snack bar. Connect to WiFi, unwind in the lobby with coffee or tea, and enjoy tour assistance from the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Premium bedding
  • Limited onsite parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Private Bathroom

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Private Bathroom

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 6 min walk - 0.6 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 19 min walk
  • Atocha Cercanías Station - 21 min walk
  • Sol Station - 4 min walk
  • Tirso de Molina Station - 5 min walk
  • Sevilla Station - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bodegas Melibea - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Matador - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪InClan Brutal Bar - ‬1 min walk

About this property

Hostal Royal Cruz

When you stay at Hostal Royal Cruz, you'll be in a fantastic location, just a 5-minute walk from Puerta del Sol and Plaza de Santa Ana. Also, Plaza Mayor and Gran Via are within just a 10-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Sol Station is 4 minutes and Tirso de Molina Station is 5 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Communal living room

Accessibility

  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 15.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Does Hostal Royal Cruz offer free cancellation for a full refund?

Yes, Hostal Royal Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hostal Royal Cruz?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal Royal Cruz?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hostal Royal Cruz?

Yes, an airport shuttle is available. The charge is EUR 30 per person.

What are the check-in and check-out times at Hostal Royal Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Hostal Royal Cruz?

No, this hostal doesn't have a casino, but Casino Gran Via (9-min walk) is nearby.

What's the area around Hostal Royal Cruz like?

Hostal Royal Cruz is in Madrid Centro, a short 4-minute walk from Sol Station and 3 minutes' walk from Puerta del Sol.

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Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Water
Coffee
Bed
Lobby

Reviews

10/10 Exceptional

We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Oana, 3-night trip

10/10 Exceptional

Excellent staff
Daniel, 2-night trip

10/10 Exceptional

Central, basic, very clean

While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Ido, 1-night trip

10/10 Exceptional

Good
GERARDO, 3-night trip

10/10 Exceptional

Perfekt läge för att utforska Madrid. Trevlig personal, rent och fint. Rummet låg mot gården, så väldigt tyst.
Inga-Lill, 2-night trip

10/10 Exceptional

Perfeito, o quarto nos atendeu perfeitamente e os funcionários são mto atenciosos (principalmente a mocinha da limpeza que foi mto querida <3 guardando nossas bagagens)
Jeniffer, 2-night trip

10/10 Exceptional

Super rent, fantastisk beliggenhed, god service. Der er tale om små værelser, men alt er i orden og i forhold til prisen er alt som det skal være.
Mireille, 3-night trip

8/10 Very good

Siisti hotelli todella erinomasella sijainnilla. Lähes kaikkialle pääsee kävellen. Vaikka pieni katu ikkunan alla oli vilkas iltaisin ja öisin, niin meteli ei kuulunut kuin hyvin vähän 4. kerrokseen. Olimme täällä lokakuussa 2025 ja hotelli oli kuin juuri remontoitu ja erittäin siisti ja puhdas. Siivous oli erinomaista. Kahvitilassa oli mukava juoda aamukahvi ennen aamupalalle lähtöä. Henkilökunta erittäin mukavaa ja avuliasta. Pyysimme aamulla taksin tilauksen (koska se oli halvempi kuin Bolt ta Uber) ja receptionin mies tuli kadulle varmistamaan, että taksi tuli +++ Ainoa miinus on, että huone oli todella pieni eli jos on paljon matkatavaroota tai vaikea liikkua, niin huone voi olla liian pieni. Kokonaisuutena olimme hyvin tyytyväisiä.
Matti, 6-night trip

10/10 Exceptional

Allt var bra
Leif, 2-night trip

10/10 Exceptional

Excelente en todos los aspectos el personal súper amable y atento y siempre dispuestos a ayudarte lo recomiendo ampliamente
Dina Maria, 4-night trip

8/10 Very good

Pratique

Très pratique, bien placé , propre, le personnel charmant , vous avez quelqu’un à l l'accueil (ça ce n est toujours le cas) Bon rapport qualité/prix, en revanche il faut pas s’attendre à une chambre lumineuse et vitrée, notre chambre donnait sur une cour arrière toute petite , les fenêtres petites et filmés , donc pas très agréable, si c est juste pour dormir c est parfait!
veronica, 1-night trip

10/10 Exceptional

A wonderful stay, right in the heart of Madrid. The concierge was so congenial despite the language barrier. Highly recommend!
Miles, 3-night trip

10/10 Exceptional

Excelente hostal, muy limpio y todo muy organizado, personal muy atento y ubicación perfecta.
Helena, 5-night trip

10/10 Exceptional

Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Corbin, 6-night trip

10/10 Exceptional

Excelente lugar para viajar en familia. La habitación mega limpia y el servicio excepcional. Lugar céntrico en Madrid
Mara, 6-night trip

10/10 Exceptional

Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
2-night trip

8/10 Very good

Lindo
Ramon, 3-night trip

10/10 Exceptional

Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Steve Lee, 1-night trip

10/10 Exceptional

Quarto espaçoso, muito limpo e confortável. Ótima opção com bom custo e localização excelente! Adoramos!
Vitória, 3-night trip

10/10 Exceptional

Enjoyed our stay Staff was wonderful Great location
William, 3-night trip

10/10 Exceptional

Excelente servicio y muy limpio…
Ivan, 2-night trip

10/10 Exceptional

Un sejour superbe, très accueillant, à l écoute des clients et disponible.Une propreté dans tous l établissement . Une bouteille d eau fraîche à disposition. Nous recommandons l hôtel à 200% et nous reviendons avec plaisir.
Corinne, 1-night trip

10/10 Exceptional

Me encantó excelente lugar para hospedarse y disfrutar de Madrid, todo está muy centrico. El lugar es muy limpio, agradable y cómodo. Su personal son muy agradables y atentos e incluso posterior a nuestro check out. Éxitos
Dulce, 2-night trip

10/10 Exceptional

Central placering i gamle bydel, meget rent, venligt og imødekommende personale, god seng og meget fair prissat. Boede på værelse med eget bad. Klar anbefaling ⭐️⭐️⭐️⭐️⭐️
torben, 3-night trip

10/10 Exceptional

De 10
Jose Antonio, 1-night trip