Check-in & communication was difficult due to language barrier. The couple we were with asked that we were included in the shuttle for the next morning. They were told yes. When we checked in, we asked to ensure we were included in the shuttle pick up, again, assured yes. In the morning (6:00AM) there was no record of “our room” and it got a little heated between the other guests. In the end, we all got to the airport (two too many passengers in the van!)
Double & triple check with front desk & have them show you your room on the schedule!!