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Grand Hyatt Xi An

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In the heart of Yanta Qu, Grand Hyatt Xi An offers a luxurious retreat. Unwind at the onsite spa, indulge in a meal at one of 5 restaurants, or take advantage of dry cleaning/laundry services. With free in-room WiFi and an indoor pool nearby guests have praised this hotel's amenities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar

Why we love this property

Work and leisure blend
Located in a business and shopping district, this hotel offers meeting rooms and a business center. After work, guests can enjoy the spa and bar.
Foodie paradise
Culinary explorers find 5 restaurants, a cafe, and a bar at this hotel. The buffet breakfast kicks off delicious dining adventures.
Spa and wellness getaway
This hotel boasts a daily full-service spa, sauna, and steam room. Health club and fitness room await those seeking an active wellness experience.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand King Room

Minibar, in-room safe, desk, soundproofing

Grand King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Twin Room

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Club King Room

Minibar, in-room safe, desk, soundproofing

Grand Club King Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Club Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Grand Club Deluxe King Room

  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King Room

Minibar, in-room safe, desk, soundproofing

Grand Suite King Room

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, soundproofing

Grand Executive Suite

  • 150 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 79 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Suite, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065

What's nearby

  • Xi'an Greenland Pico International Convention and Exhibition Center - 10 min walk - 0.9 km
  • Yongyang Park - 12 min walk - 1.0 km
  • Shaanxi Sport Training Center - 18 min walk - 1.6 km
  • Shaanxi Swimming and Diving Stadium - 2 min drive - 2.3 km
  • Xi'an Bell Tower - 13 min drive - 16.1 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 37 min drive
  • Xi'an North Railway Station - 23 min drive
  • Xianyang Station - 24 min drive
  • Xi'an West Railway Station - 29 min drive

Restaurants

  • ‪SUBWAY 赛百味 - ‬9 min walk
  • ‪KFC - ‬4 min walk
  • ‪Leban - ‬11 min walk
  • ‪方舟 SUSHI MASTERS - ‬7 min walk
  • ‪Grand Club - ‬4 min walk

About this property

Grand Hyatt Xi An

When visiting Xi'an, Grand Hyatt Xi An is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 5 restaurants. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 34 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 178 for adults and CNY 178 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Also known as

Grand Hyatt Xi Hotel Xi'an

Grand Hyatt Xi Hotel

Grand Hyatt Xi Xi'an

Grand Hyatt Xi

Grand Hyatt Xi An Hotel

Grand Hyatt Xi An Xi'an

Grand Hyatt Xi An Hotel Xi'an

Frequently asked questions

Does Grand Hyatt Xi An offer free cancellation for a full refund?

Yes, Grand Hyatt Xi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Xi An?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Grand Hyatt Xi An?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hyatt Xi An?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Hyatt Xi An?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Grand Hyatt Xi An and nearby?

Grand Hyatt Xi An has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Grand Hyatt Xi An?

Yes, there are 5 onsite restaurants.

What's the area around Grand Hyatt Xi An like?

Grand Hyatt Xi An is a short 10-minute walk from Xi'an Greenland Pico International Convention and Exhibition Center and 14 minutes' walk from Yongyang Park.

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Reviews

Grand Hyatt Xi An Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.2

Staff & service

9.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
David, 2-night trip
Verified

10/10 Exceptional

The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
glenda, 2-night trip
Verified

8/10 Very good

Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Woan Pin, 1-night trip
Verified

10/10 Exceptional

We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Elizabeth, 2-night trip
Verified

8/10 Very good

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Paul, 7-night trip
Verified

10/10 Exceptional

만족
YOUNGJIN, 3-night trip
Verified

10/10 Exceptional

Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
Ana, 3-night trip
Verified

10/10 Exceptional

깨끗하고 친절합니다
BYUNG JUN, 4-night trip
Verified

10/10 Exceptional

예.깨끗하고 직원분들이 친절했어요
Heeseok, 2-night trip
Verified

10/10 Exceptional

직원들이 매우 친절하고 깨끗합니다.
Sungjoon, 2-night trip
Verified

10/10 Exceptional

La habitacion
Marta, 1-night trip
Verified

8/10 Very good

Le personnel du bar et du restaurant ne sont pas aux standards internationaux
nicolas, 2-night trip
Verified

10/10 Exceptional

很滿意，但房間只供應番梘 提議加洗手液比較方便
SHUI FONG, 5-night trip
Verified

10/10 Exceptional

니코님에게 감사 전합니다

깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
KI EUN, 3-night trip
Verified

10/10 Exceptional

Nice hotel in XI AN

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
junggeun, 3-night trip
Verified

10/10 Exceptional

그랜드 하얏트 시안

에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소
4-night trip
Verified

10/10 Exceptional

最終日出発が朝早く朝食がとれなかったのですが、軽食を用意してくれました。素晴らしいホスピタリティです。
yoshiya, 2-night trip
Verified

10/10 Exceptional

非常に良かった。
YUN, 4-night trip
Verified

10/10 Exceptional

Pulito- disponibilità del personale
Alfredo, 2-night trip
Verified

10/10 Exceptional

호텔은 좋은데, 조식이 그렇게 맛있지는 않은것 같습니다.
DON, 3-night trip
Verified

4/10 Fair

가격대비 시설이 좋지 않았습니다. 욕실의 구석구석 물때로 인한 갈변과, 곰팡이처럼 검게 되어 있고 에어컨은 아무리 낮게 온도를 설정해 놓아도 시원하지 않았습니다. W호텔과 주변 아파트먼트식 호텔에 비하여 금액대비 객실이 너무 형편 없었습니다.
SEJIN, 2-night trip
Verified

10/10 Exceptional

近地鐵站，去啲中心點都好近，附近亦都有好多食肆，而係我哋最鍾意嘅大排檔附近都有平靚正！
Siu Hung Stella, 3-night trip
Verified

10/10 Exceptional

不错！推荐！服务很好！早餐也很丰富。
JING, 1-night trip
Verified

2/10 Poor

Terrible stay

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
1-night trip
Verified

10/10 Exceptional

깨끗한 숙소와 인테리어, 전경이 좋습니다. 교통도 편리합니다. 훌륭한 피트니 시설과 사우니, 수영장이 있어 휴가로 좋습니다. 직원 모두 진철합니다.
7-night trip