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Trevlig personal men det blir lite för tillrättalagt och turistigt. Speciellt när man blir ”erbjuden” köpa massage mm direkt när man kommer på.
Bra lunch och brunch vid buffé, men middagen när de försökte göra lite mer fancy så blev det bara för lite mat och inte så gott som de övriga måltiderna.
Men ändå värt resan för att se vyerna. Och var billigare än övriga. Rummet var stort och bra.
Tina
Tina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Great Staff
Lovely experience from start to finish. All staff very friendly and welcoming. The food was of very good quality and the price of drinks reasonable. They could do with having a printed itinerary with timings as we were a bit late for dinner as we weren't sure if the meal time. They made a special effort for decorations and birthday cake for my husband. Katay and Ian accompanied our group and we're very attentive. Rooms very spacious. Everything was well organised.
Maureen
Maureen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 29 日
AMAZING cruise in Ha Long Bay! The staff was incredibly welcoming, accommodating and always going above and beyond to make our stay memorable. Our room was very comfortable with an incredible view! Definitely recommend!
luiggi
luiggi,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 5 月 29 日
Good foods with friendly staffs
sunny
sunny,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 8 月 10 日
Le personnel était volontaire et agréable, les activités intéressantes, mais les photos ne correspondent pas à celles publiées sur hotels.com
Mélanie
Mélanie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2022 年 6 月 23 日
Total Scam
Do not book with this company, it is a scam. I travelled to Ha Long bay to be told there is no cruise. Ancora refuse to give me a refund and Hotels.com cannot or will not help. I have been using Hotels.com for many years both business and please, they have lost my custom.
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2020 年 7 月 23 日
Lukasz
Lukasz,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 6 月 19 日
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2020 年 3 月 3 日
We did the two night cruise, the food was really good, had a lovely spacious room with large balcony and the staff were very attentive. However, would have preferred a more relaxed programme as there seemed to be a lot of activities to get through but that is perhaps a personal preference. Although we enjoyed the cruise we were on, it wasn’t the cruise we had booked, they changed us to another ship with a different itinerary without consulting us.
D
D,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2020 年 1 月 13 日
das personal war überaus lieb und freundlich Leider dachte ich man würde mit dem Schiff rumfahren. Dabei fährt man 1-2 Stunden in eine Bucht und legt da bis zur Abreise an. Das ist jedoch auf allen Schiffen so! Das Essen auf dem Schiff ist gesetzt. Es gibt zu keiner Zeit ein Buffet. Das Essen ist jedoch sehr gut und vielfältig. Es wird auch angepasst sollte man etwas nicht mögen. Die Zimmer verfügen weder über WLAN oder Kühlschrank und haben keine Ablagefläche. Ansonsten sind sie etwas klein aber total ok. Jedes Zimmer hat einen Balkon. Das Wasser war immer warm.
Wir sind 2 Nächte geblieben und ich kann sagen 1 Nacht reicht wirklich. Der 2. Tag ist ein langweiliger Ganztags Ausflug wo sie einen auf ein kleines Boot abschieben, damit neue Gäste geholt werden können.
Die Ausflüge am ersten Tag und auch vor der Abreise sind wirklich schön.
真实旅客
2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2020 年 1 月 12 日
silvia cristi
silvia cristi,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2020 年 1 月 7 日
Ancora
Good organized activities, ok food could be much better.
Jonathan
Jonathan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 1 月 6 日
真实旅客
1 晚行程
CheapTickets真实住客点评
10/10 绝佳
2020 年 1 月 6 日
5 star cruise
We got transferred to ancorna sister cruse Dynasty cruise. These were some of the best meals weve had in vietnam, the trip was well put together with cave tours and kayaking. Highly recommended!
Chase
Chase,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 12 月 16 日
It's a new hotel. We got upgraded to the deluxe room. The room is spacious and clean. Breakfast is good with Vietnamese and western food. Staff are very friendly and courteous, nothing is too much, we wanted to have massage and the hotel staff drove us there free of charge. They also arranged shuttle bus to Hanoi for us. There was an electrical problem that caused the power in the room to go off and on several times at night of our stay, they fix the problem reasonably fast and couldn't apologize enough for the trouble.
真实旅客
1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2019 年 11 月 26 日
Great Cruise with good service and tour options
Amazing service, dining and clean rooms. Ancora Cruise provided great service and day trips to caves and islands each day. Rooms are clean and the ship was in good clean shape. Will book again in the future
Grazia
Grazia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 7 月 31 日
真实旅客
2 晚行程
Expedia真实住客点评
8/10 很好
2019 年 7 月 21 日
Very nice cabin & bar area/restaurant were more than adequate.
真实旅客
2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2019 年 5 月 12 日
Great Cruise but really disappointed..
Great 2 night cruise, but it was not well satisfied as comparing what I paid unfortunately. Two days breakfast were same although the menu said “traditional Vietnam breakfast”. Fantastic of cave tour, but not much explanation of history behind and sharing how Vietnam treats the nature of caves. Nobody watched our canoeing on sea which was dangerous in case someone needs any help.. I expected the service level, but the price of cruise was very high. Although Angola team arranged my family to a taxi to airport, we should pay double fee to a taxi driver although Angola paid already... we will not come back to this cruise in any future.
Seiji
Seiji,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2019 年 5 月 6 日
최악입니다
최악입니다!!!
제가 5월 3-5일까지 2박3일 예약을 하고 결제도 미리 다 했습니다
그런데 5월 2일 제가 머무는 하노이 호텔로 직원이 찾아와서 베트남 정부에서 안전상의 이유로 출항을 못해서 다른 크루즈로 옮겨준다는 말을 하고 다른 크루즈로 예약을 해 놨다고하더군요
이것까지는 이해했어요 그럴 수 있다고 생각했으니까요 그런데 다음날 픽업차량이 최악의 일반 버스가 왔습니다 저희 아버지가 허리 디스크 환자인데 이 버스를 타고 가서 다른 크루즈 탑승해서 2박 3일동안 컨디션이 안 좋아서 누워계셨습니다 너무 속상해서 인터넷 카페에 글을 여기저기 올렸더니 베트남에서 다른 손님을 받기 위해 기존 손님을 쫒는 행위라고 한인 여행사에서 댓글을 남겼더군요 비서양권 고객들중에서 그리고 웹사이트로 예약한 고객중에서 일방적으로 취소한다고
이 글을 보고 너무 화가 나서 후기를 남깁니다!!!!!
앙코라 크루즈는 아시아권 시람들은 이용하지 않는게 좋을 듯 합니다!!!!!
하롱베이로 가는 버스 안에서 제가 한국에 있는 가족에게 연락을 해서 호텔스닷컴에 이 상황을 전달했고 호텔스닷컴에서 저에게 연락을 주어서 버스는 편도로 이용한 비용은 안 받더군요
앙코라 크루즈는 제가 5월 2일 저녁부터 여러번 보낸 메일에 딥도 없더니 호텔스 닷컴과 연락하고 나서 답메일을 주더군요
결과적으로 앙코라보다 훨씬 좋은 곳에서 보낼 수 있어서 저희 가족에게는 좋았지만 정말 화가 납니다!!!
5/3-5/5일 출항을 안했다고했는데 제가 모든 sns를 찾아서 그날 출항한 사실이 확인되면 더욱강력하게 항의할 것 입니다!!!!