Fab hotel very clean our room was really nice and quite. Highly recommend the pool and sauna. Friendly staff who went above and beyond to help.
真实旅客
1 晚行程
10/10
Very friendly,helpful staff who went out of their way to make us welcome and comfortable. Lovely clean room, modern facilities. Pool was lovely. Pleasant town with history, plenty of walks in the area. Would thoroughly recommend this hotel.
Brendan
1 晚行程
8/10
Staff very friendly and welcoming
Paula
2 晚行程
8/10
Jessica
1 晚家庭旅行
10/10
The staff went out of their way to be helpful - very impressive.
Linda
1 晚浪漫旅行
8/10
Christopher
3 晚行程
6/10
Quite location ideal to explore the area including hay on wye. Room was nice and clean. Onky issue is access to the spa is through the returant which is odd in a dressing gown.
Dominic
2 晚行程
8/10
Tariq
1 晚行程
10/10
Anthony
1 晚行程
8/10
David
3 晚家庭旅行
6/10
The staff were the best part!!
John
1 晚行程
10/10
Jeff
1 晚行程
8/10
真实旅客
1 晚结伴旅行
10/10
Hotel excellent
Peter
1 晚行程
8/10
Lovely staff good food great prices and the massage lady gemma is brilliant
真实旅客
4 晚行程
10/10
Well laid out for disabled access, no problem parking/unloading.
Times require changing in the in the information books, states breakfast served till 10 am when they actually close at 9:30 am. But apart from this a enjoyable stay.
David
2 晚浪漫旅行
10/10
Third time at the Burton Hotel. Charming hotel with great service and good food. Great to have the pool and the sauna / jacuzzi to entertain the kids.
Charlotte
1 晚家庭旅行
8/10
Very old building, creaky sloping floors etc! Excellent customer service from Jana! Very good evening meal and cooked breakfast in the morning. Pool etc was good but the water wasn’t warm enough for us!
真实旅客
1 晚行程
6/10
S
1 晚行程
8/10
A very pleasant hotel with polite, friendly staff. The spa is of a good quality and was never too busy. Breakfast was good and arrived quickly. Our room was slightly cramped but there are better rooms available. The hotel is in a good position for walking locally.
Jill
3 晚行程
10/10
Stephen
2 晚行程
10/10
Great place to stay. Friendly staff and a great breakfast. Pool is stunning and jacuzzi one of the best.
TIMOTHY
1 晚行程
6/10
Unfortunately the rooms onsuit had a very bad odour and the sink drained very slowly, as if it was partially blocked.
Other than that staff was helpful and accommodating. We didnt have time to use spa and pool but it all looked very nice. Breakfast was very good.
sue
1 晚行程
8/10
真实旅客
1 晚行程
10/10
Fantastic hotel.
Both traditional and modern. Friendly and helpful staff.
Great breakfast option with lots of seating
Well socked, large bar and area.
Walking distance to Hergest Ridge and surrounding countryside.
Unfortunately didn't take advantage of the pool and gym.