Un personnel très serviable et un service irréprochable
RICHARD
2 晚行程
2/10
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
ussv
2 晚结伴旅行
8/10
Le personnel est très accueillant.
Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.