Guest services day before and day of check in were unfriendly and rude. Called morning of to inquire about early check (per instructions) and was told “your room isn’t ready, call back” and they hung up on me. Properly lists that text messages can be sent but they were rarely answered. TV didn’t work which would have been nice to have some noise to drown out the noises from the bars. We definitely paid for the location and not much else. Parking is an additional expense on top of it.
Heather
Heather,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
Maureen
Maureen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
I would 100% stay again. Very good experience.
I wish there was a mini fridge in the room.
The lobby felt abandoned. However, staff was very responsive by text.
Jill
Jill,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Great place close to Wrigley. Will stay here again!
Brandon
Brandon,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Trudy
Trudy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Caitlyn
Caitlyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Julia
Julia,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Karl
Karl,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Molly
Molly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 26 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
spencer
spencer,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 18 日
Staff Missing!
We tried to check in to this hotel after a long flight. We were left standing on the street due to the lobby being locked. Rang the doorbell several times and no one came. Called all of the numbers posted without answer. Don’t waste your time in this hotel! I walked away feeling scammed out of my money (non refundable) and still had to get another hotel.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 16 日
DON’T DO IT. JUST. NO.
I’m going to add to what many others have probably said: there are very expensive hidden fees at this hotel. Starting at $100 per stay. We only stayed one night. But I think there is also a $50 per day fee. Literally NOTHING at this hotel is staffed. There is no bar or restaurant. They give you a text which is a bot. It was difficult to figure out check in online. You need a code to get into hotel so if you haven’t received it by email or text your stuck waiting, and stressing, outside in the heat/cold. Also in the middle of the night water started leaking through the vent right over our toilet in our bathroom. Couldn’t tell if it was clean or grey water. Clearly gross and possibly health code violation. This is not ok. Especially for what you pay after all their hidden fees. Really not a great experience.
Terrence
Terrence,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 11 日
Never again.
Had problems getting text to enter the building. Never saw a representative. Entering the room smelled like a dirty dog. They over charged me and have continued to add charges a week after being there. Never again.
Bertha
Bertha,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 6 日
Christine
Christine,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Terrible check in experience
The check in was terrible. I was instructed to complete pre check in form. Which I did the day before. I was to receive notification when room ready. Never
Received notification. Call phone number was told
To go someone was there to help check in.. upon arrival, lady said I had to do pre check in form. I explained I had. She was a bit rude. I had to end up completing 2 more times before it would go through.
Also I Called ahead about holding luggage before room was ready. Luggage was place on floor of a basement stock room. Very unhappy. When returned to check in- the luggage was placed on cart in main lobby. Not happy about that at all.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 30 日
Communication is horrible and if there is an issue with the room it better be found before 10pm because after that there is no one on site.
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Very clean, quiet and comfortable! Would return again.
Julianne
Julianne,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Carly
Carly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Just a short walk to Wrigley Field!
The location was perfect! Just a short walk to Wrigley field and lots of bars and restaurants. Just allow time to find parking. I had to park 5 blocks away and walk to the hotel!
Melissa
Melissa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Excellent location for Cubs game. Lots of restaurants nearby. Really nice property.
John
John,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
The room was very clean. Front desk was friendly. The only thing was the door to the bathroom wouldnt stay shut