Both nights we stayed we woke up to dead sewer roaches in our room. When I asked for room service to take away the dead roach the first day, they cleaned out the room and tossed the few personal items we’d left behind. Luckily we took our luggage with us and left them in the trunk of our rental while we went to a nearby amusement park all day. The next day there was another dead roach and I asked room service about our missing things and she stated she misunderstood the office, thought we’d checked out and threw out our towels and personal items. As we left that day, my kiddo found a mini roach in their towels. We made sure to leave our belonging in our hot trunk for the next week once we got home to avoid any stowaways. I contact hotel tonight and they stated the property would be refunding some of our stay. I still don’t have a refund a whole month later and I’m still disputing the charge because the vendor has the property listed as another business listing. Avoid the headache, go somewhere else.
Rosa
Rosa,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
Dirty Bedding
Check-in was fast and easy, and the location is great — close to everything I needed. However, the overall cleanliness and maintenance were disappointing. The bedding was stained and even had a hole in it, which is unacceptable. The shower wall also needs repair, with grout missing in several areas.
Tony
Tony,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Tiffani
Tiffani,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Good service
Hector
Hector,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 23 日
Jason
Jason,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 16 日
This place was a dump
Robert
Robert,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Good size rooms
Always a nice stay.
robyn
robyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Alfonso
Alfonso,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Falon
Falon,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 17 日
Old, dilapidated, disgusting.
The manager was rude. Our key did not work and went back 3 times for her to fix. It turned out that there was an issue with the door and had to switch rooms. No apology...nothing. Smell was rancid curry! Yuk! Avoid this place. But the housekeeper was nice and friendly.
Henry
Henry,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Alvaro
Alvaro,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Great stay : )
Reuban
Reuban,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 1 日
Bad times. Paid extra for the Hot tub that didn’t work, and customer service is non-existent. There was also a pungent odor from the office.
Nathaniel
Nathaniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 10 日
Looks ok looked nice but the room not so nice looking. Very outdated and dirty
Martin
Martin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 23 日
Alvaro
Alvaro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 22 日
Alvaro
Alvaro,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 18 日
it was ok. Big rooms that were pretty clean. The only thing was the Walls are paper thin.
robyn
robyn,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 29 日
Garbage
They were rude and the rooms smelled
Octavia
Octavia,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 22 日
Miguel
Miguel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 12 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 3 日
Alvaro
Alvaro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 3 日
Alvaro
Alvaro,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 9 月 17 日
Property had no hot water at check-in. Owner told me “you don't need hot water because the weather is hot.” I demanded a refund but the owner declined to refund my money! There was a police vehicle at the property. Very poor customer service.