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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property
Hotel with indoor pool, near Houston Methodist Willowbrook Hospital

Choose dates to view prices

Holiday Inn & Suites Houston NW - Willowbrook by IHG offers a great location, putting you within a 15-minute walk of Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Guests can take a dip in the indoor pool or grab a bite to eat at The Elevate Bar & Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Conference center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY600
CNY701 total
includes taxes & fees
Apr 12 - Apr 13

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed (Additional Living Area)

Down comforters, pillowtop beds, desk, laptop workspace

Single Room, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
The price is CNY565
CNY685 total
includes taxes & fees
Apr 5 - Apr 6
Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG
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About the neighborhood

Map
18530 State Highway 249, Houston, TX, 77070

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.3 km
  • Aerodrome - 8 min walk - 0.8 km
  • Bowlero Willowbrook - 10 min walk - 0.9 km
  • Willowbrook Mall - 18 min walk - 1.6 km
  • Kickerillo-Mischer Preserve - 3 min drive - 4.1 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 27 min drive
  • Houston William Hobby Airport (HOU) - 56 min drive
  • Houston, TX (EFD-Ellington Field) - 63 min drive
  • Houston Station - 27 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪It'z - ‬9 min walk
  • ‪Portillo's - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬10 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Holiday Inn & Suites Houston NW - Willowbrook by IHG offers a great location, putting you within a 15-minute walk of Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Guests can take a dip in the indoor pool or grab a bite to eat at The Elevate Bar & Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Pool toys
  • Fence around the pool

What to do

  • Winery tours nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9128 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Golf clubhouse on site
  • Golf pro shop on site
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 72
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Microwave
  • Highchair

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

The Elevate Bar & Grill - This restaurant serves breakfast and dinner.
The Elevate - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 to 12.95 per person
  • Safes in guestrooms can be used for USD 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG offer free cancellation for a full refund?

Yes, Holiday Inn & Suites Houston NW - Willowbrook by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM.

Are pets allowed at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Holiday Inn & Suites Houston NW - Willowbrook by IHG and nearby?

Holiday Inn & Suites Houston NW - Willowbrook by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yes, there's an onsite restaurant, The Elevate Bar & Grill.

What's the area around Holiday Inn & Suites Houston NW - Willowbrook by IHG like?

Holiday Inn & Suites Houston NW - Willowbrook by IHG is a short 5-minute walk from Houston Methodist Willowbrook Hospital and 14 minutes' walk from Aerodrome.

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Reviews

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good with a variety of options and hot food available. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Location
Shower
Lobby
Breakfast
Family friendly
Accomodation Type
Food

Reviews

Verified

8/10 Very good

Very clean and staff was excellent. Will definitely stay again.
mouliom, 3-night trip
Verified

10/10 Exceptional

Good breakfast Clean room, good bed, courteous staff.
Mark, 3-night trip
Verified

10/10 Exceptional

Breakfast was fresh. Service was good.
Bruce, 3-night trip
Verified

8/10 Very good

Very clean, great hotel
Daniele, 1-night trip
Verified

10/10 Exceptional

Great staff! Always very friendly and helpfull
Shane, 2-night trip
Verified

8/10 Very good

Clean and good customer service
Sang, 4-night trip
Verified

8/10 Very good

You get what you pay for, good location. Rooms clean and staff polite.
STEVEN, 7-night trip
Verified

10/10 Exceptional

Clean room, a breakfast with a good variety. But mostly good customer care
Eddie, 1-night trip
Verified

10/10 Exceptional

I’m not sure it’s possible to say enough good things about the staff during this stay. The customer service was extraordinary. After checking in, my room key didn’t open my door; when I returned to the front desk, I was, without asking, issued a voucher for a free breakfast. When I asked why I was being given that, she replied, “you shouldn’t have had to come down. Hopefully this makes up for it.” Also, I booked my stay here almost solely because of the guest-use laundry facilities. After seeing the “out of order” sign on the dryer, I approached the front desk. In just a few moments of conversation, the manager approved having a load of laundry done in the hotel facility machines by a staff member. Also, the breakfast serving staff were phenomenal.
Charles, 1-night trip
Verified

10/10 Exceptional

Everything was great.
Roshume, 2-night trip
Verified

10/10 Exceptional

Room and staff were as expected.
Mark, 1-night trip
Verified

10/10 Exceptional

Clean friendly
Cedric, 2-night trip
Verified

8/10 Very good

Clean, updated, ample parking . Breakfast “not” remarkable
robert, 3-night trip
Verified

10/10 Exceptional

Excellent customer service, clean and modern room, convenient location. Right off the highway and close to shopping.
Gloria, 3-night trip
Verified

10/10 Exceptional

Very nice nd clean.
Keshunna, 2-night trip
Verified

10/10 Exceptional

Quiet and convenient. Good customer service
Amanda, 1-night trip
Verified

10/10 Exceptional

Brenda was wonderful!!
Tracey, 2-night trip
Verified

8/10 Very good

Nice place
Vi, 2-night trip
Verified

10/10 Exceptional

Everything was clean and staff was friendly
Callie, 1-night trip
Verified

10/10 Exceptional

Very clean
Bernardino, 3-night trip
Verified

4/10 Fair

Breakfast was cold, juice was rotten made my husband very sick... Room was okay but had roaches in room and mildew in shower.. rm 422... No toilet paper . Good thing was bed was very comfy...
Elanda, 1-night trip
Verified

10/10 Exceptional

Clean and crisp
Kassandra, 1-night trip
Verified

8/10 Very good

Room was large and well equipped. The sofa bed had no sheets or blanket. Front desk did find sheets. Great morning coffee setup in lobby.
Frances, 1-night trip
Verified

8/10 Very good

Clean on the surface. Pulled a towel off the bathroom shelf that appeared to be a brown substance.
AMANDA, 1-night trip
Verified

6/10 Good

breakfast is lousy and charged $12.55 was not included with the room.
Trinh, 2-night trip