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WE Hotel Toya

3.0 star property
Lakefront hotel with 2 bars/lounges, near Lake Toya

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Experience the serene beauty of Lake Toya at WE Hotel Toya, where you can unwind with a soothing massage or indulge in free self-serve breakfast. Connect to WiFi, and enjoy access to 2 bars, a restaurant, and convenient amenities like luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (9)

  • Housekeeping once per stay
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Separate bathtub and shower
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
  • Premium bedding
The current price is CNY1,712
CNY1,892 total
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for King Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

King Room With Lake View

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Twin Room With Lake View

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room, Lake View

Twin Room, Lake View | Premium bedding, down comforters, pillowtop beds, in-room safe

Twin Room, Lake View

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds, Lake View

Triple Room, 3 Twin Beds, Lake View | Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room, 3 Twin Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Villa

Deluxe Villa | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Villa

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon
  • Free WiFi

View all photos for Standard Villa

Standard Villa | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Villa

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Villa

Living area | 29-inch LCD TV with digital channels, TV

Deluxe Villa

  • Sleeps 6
  • Free WiFi

Standard Villa

  • Sleeps 4
  • Free WiFi

View all photos for Triple Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room With Lake View

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802

What's nearby

  • Lake Toya - 17 min walk - 1.4 km
  • Shikotsu-Toya National Park - 4 min drive - 1.7 km
  • Toyako Onsen - 13 min drive - 13.9 km
  • Toyako Hot Spring - 14 min drive - 14.9 km
  • Rusutsu Resort - 31 min drive - 24.1 km

Getting around

  • New Chitose Intl. Airport (CTS) - 104 min drive
  • Toya Station - 25 min drive
  • Ōkishi Station - 34 min drive
  • Koboro Station - 35 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬8 min drive
  • ‪波の音 - ‬13 min drive
  • ‪Blossom Coffee - ‬13 min drive
  • ‪Soup Curry HLAHAL - ‬13 min drive
  • ‪The 洞爺 - ‬14 min drive

About this property

WE Hotel Toya

WE Hotel Toya puts you within a 15-minute drive of Lake Toya and Toyako Hot Spring. Guests indulge in massages, then grab a bite to eat at the restaurant.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 bars/lounges
  • Restaurant

What to do

  • Skiing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 29-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping once per stay
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1100 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.

Also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Does WE Hotel Toya offer free cancellation for a full refund?

Yes, WE Hotel Toya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at WE Hotel Toya?

Sorry, pets aren't allowed.

Is parking offered on site at WE Hotel Toya?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at WE Hotel Toya?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at WE Hotel Toya and nearby?

Have fun with nearby winter activities like skiing. WE Hotel Toya also has 2 bars.

Are there restaurants at or near WE Hotel Toya?

Yes, there's an onsite restaurant.

Does WE Hotel Toya have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around WE Hotel Toya like?

WE Hotel Toya is a short 9-minute walk from Lake Toya and 14 minutes' walk from Shikotsu-Toya National Park.

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Reviews

WE Hotel Toya Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as good, high quality, delicious, and generous with fresh ingredients. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Onsen
Spacious room
View

Reviews

Verified

10/10 Exceptional

Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Brett, 2-night trip
Verified

8/10 Very good

Nice view
WING YEE, 1-night trip
Verified

10/10 Exceptional

Great view, super comfortable during quiet period. We will for sure come back again!
Qiqi, 2-night trip
Verified

10/10 Exceptional

We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Amana, 5-night trip
Verified

10/10 Exceptional

This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
Ting Yan Tinnie, 1-night trip
Verified

8/10 Very good

It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Shao Wu Ray, 1-night trip
Verified

10/10 Exceptional

The room is very nice to see the great view.
Tung Yiu, 1-night trip
Verified

10/10 Exceptional

Nice view
Natural, 2-night trip
Verified

10/10 Exceptional

We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Camilla, 4-night trip
Verified

10/10 Exceptional

Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Iris, 2-night trip
Verified

8/10 Very good

Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Verified

8/10 Very good

Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Rex, 1-night trip
Verified

8/10 Very good

Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
So Kuen, 2-night trip
Verified

10/10 Exceptional

Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Kevin, 2-night trip
Verified

8/10 Very good

Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Tan Hwee, 2-night trip
Verified

10/10 Exceptional

This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
John, 2-night trip
Verified

10/10 Exceptional

Clean room, beautiful view
Windsor, 1-night trip
Verified

10/10 Exceptional

Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Laura, 3-night trip
Verified

10/10 Exceptional

Amazing view, friendly staff, peaceful
Petur, 1-night trip
Verified

10/10 Exceptional

Thanks for a very relaxing holiday and stay.
JIWEI, 2-night trip
Verified

8/10 Very good

Good view
WING YEE, 1-night trip
Verified

10/10 Exceptional

Absolutely loved our stay here. My favorite hotel during our stay in Japan
Verified

8/10 Very good

view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Anabela, 2-night trip
Verified

8/10 Very good

designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
Wing yan, 1-night trip
Verified

10/10 Exceptional

5 star all around except limited dinning options
Kew, 1-night trip