2/10 很差
2025 年 4 月 26 日
Abusive and ill mannered host.
I had booked the stay for my family. This lady was highly abusive and behaved violent. She never gave any check in instructions and gave us the property only by 6pm . When we requested for a early time she abused us in Spanish and was rude. Today I messaged her in the morning at 8:30 am to allow us a little late checkout. She threatened to take the police to the apartment and throw my wife and children out of the property. Spoke very inappropriately to me . Finally I had to agree with her for a checkout at 10:30 am as I was scared for my family. To my shock she has gone to the property tried to force one the door and banged on it at 9:00 am and asked my family to vacate the premises. They were all sleeping and were very sacred and disturbed by this unfortunate incident.
I would like you to take a strict legal action on this host and request for a full refund for the same. This is a very disturbing experience we have had on Hotels.com
Zubair Ali
Zubair Ali,1 晚家庭旅行
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